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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
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Frigidaire affinity washing machine timer advances very

Customer Question

Frigidaire affinity washing machine timer advances very slowly and machine pauses
Submitted: 1 year ago via ApplianceRepair.Net.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

What is the complete model on the unit?

Customer: replied 1 year ago.
Fafw3577ka1
Customer: replied 1 year ago.
Timer advances very slowly causing the unit to pause
Expert:  Appliance Guru replied 1 year ago.

How many times does it pause and is the pump draining the unit fine?

Customer: replied 1 year ago.
I am not sure ... Several .. Restarting makes it move agaIn
Customer: replied 1 year ago.
Replaced control board Today but same behavior
Expert:  Appliance Guru replied 1 year ago.

Normally this issue is a bad door latch or possibly a bad pump. More often the door latch goes bad and is what pauses it as it thinks the door was open. I would replace the door latch as they had a service bulletin out for that issue on that unit. That should fix your issue. Here is a link to your door latch

CLICK HERE

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Customer: replied 1 year ago.
I Don't think it is the door latch, the doer latch indicator light is on And the door is locked and cannot be opened
Expert:  Appliance Guru replied 1 year ago.

That does not matter the door latches appear to be working and can do that. The only other thing to check is the drain pump itself.