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When it turns on it runs and makes a thumping noise about once a second

Submitted: 2 years ago.Category: Appliance
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Answered in 18 minutes by:
2/17/2016
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,220
Experience: 9+ years being an appliance technician with factory training.
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If you're getting a thumping noise, either one of the screws has backed out of the one of the tumblers and is hitting a wall when the drum rotates, or you have a crack in your dryer drum along the seem somewhere. You'll want to remove the front panel so you can view and see if a screw has backed out and check out the drum. To do this, open the door and remove the 2 screws through the door hinges going into the front panel. Then remove the 2 screws on the opposite side of the door way. The front panel will unclip at the top and hinge forward and down. Once you've done that, you can remove the screws in the upper front right and left corners to unmount the top panel of the dryer. The top panel will then hinge up and backwards so you can rotate the drum and inspect.

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