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I have a Frigidaire stackable washer/dryer, the button was…

Customer Question
I have a Frigidaire stackable...
I have a Frigidaire stackable washer/dryer , the button was pushed to start the washer and the lid locked. but now the button does not beep and the lid will not unlock, what can I do to fix this?
Submitted: 2 years ago.Category: Appliance
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Answered in 7 minutes by:
2/16/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,568
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Let try to reset the control board . Perform a Full Control Reset, by Pressing and Holding the Cycle Selector knob for 6 seconds tell me if that resets the control board or not.

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Customer reply replied 2 years ago
I held the button for the washer for 6 seconds and its still not sounding to come on and the lid is still locked
Customer reply replied 2 years ago
will I get another suggestion
Customer reply replied 2 years ago
hello, are you going to respond
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