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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14869
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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We have a whirlpool duet washer and dryer. the strt button

Customer Question

we have a whirlpool duet washer and dryer.
the strt button went out on both hours from each other.
all other buttons work???
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.

Have you tried to unplug it for a minute and plug it back in, also is the door latch working and when you say both went out are these two different units?

Customer: replied 1 year ago.
last night the washer start button stopped working after 2 loads.this morning after drying those 2 loads the dryer start button stopped working.
all other buttons seem to be working and lit up.
Expert:  Appliance Guru replied 1 year ago.

Ok unplug the units for 15 full minutes that will hard reset everything. See what happens. Let me know.