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We have a whirlpool duet washer and dryer. the strt button…

Customer Question
we have a whirlpool duet...
we have a whirlpool duet washer and dryer.
the strt button went out on both hours from each other.
all other buttons work???
Submitted: 2 years ago.Category: Appliance
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Answered in 2 minutes by:
2/16/2016
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,753
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.

Have you tried to unplug it for a minute and plug it back in, also is the door latch working and when you say both went out are these two different units?

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Customer reply replied 2 years ago
last night the washer start button stopped working after 2 loads.this morning after drying those 2 loads the dryer start button stopped working.
all other buttons seem to be working and lit up.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Ok unplug the units for 15 full minutes that will hard reset everything. See what happens. Let me know.

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