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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My name is matt. I have an LG dishwasher that has smelled

Customer Question

HI, My name is ***** ***** have an LG dishwasher that has smelled like burning plastic when being used. Originally I thought it was because it was new, but it's been 2 years and hasn't dissipated. I'm about to throw it out but thought maybe there's a more reasonable solution
JA: Thanks. Can you give me any more details about your issue?
Customer: Regardless of the mode used - short cycle, long cycle, dry or no dry - everytime you turn it on it smells like plastic. the minute it shuts off it goes away. I would say it is more of a "new plastic" smell as opposed to burning. No functionality problems whatsoever, it cleans dishes fine, and works as advertised, except the smell.
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.

Have you checked for any foreign objects by or on the heater?