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I own the Marvel 6BARM and inadvertently made changes to the…

Customer Question
I own the Marvel...

I own the Marvel 6BARM and inadvertently made changes to the submenu/second menu, it there a way to reset the all settings? The submenu is entered by holding down the set and on/off keys.

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

Called Marvel and they said they do not have the default settings and suggested that I watch the refrigerator for any thing odd. They said the controller is flashed with the settings at the factory and they offered to replace the controller for $125. Any suggestions?

Submitted: 2 years ago.Category: Appliance
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Answered in 10 minutes by:
2/16/2016
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,263
Experience: 9+ years being an appliance technician with factory training.
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So all you did tell the display to display something else, you didn't actually change how the unit works. Pressing and holding both the SET button and the ON/OFF button just resets the stored high temperatures. The high temperatures are recorded in case you need to know if the unit warmed up more than it should have. This is useful for hospitals and such when storing medicine. Either way, first just unplug the unit for 5 minutes to see if it resets. If not, then just press and hold the SET button for 5 seconds to display the current temperature.

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Customer reply replied 2 years ago
There are settings in the user manual like you mention and other settings (submenu) that are not published anywhere. The submenu has numerous settings in the submenu that Marvel said is flashed at the factory. They are not aware of a way to reflash/reset it to the default ...do you know how to reset?
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

You can not reset them, that isn't an option unfortunately.

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Customer reply replied 2 years ago
Are the default settings published anywhere?
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

No it is not.

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Customer reply replied 2 years ago
OK
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

Sorry, but if it's not working properly the factory is correct, it would have to be re-flashed which would make the best option just replacing the board.

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