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Have a maytag top load washer, using liquid cold water

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detergent,we only wash in cold...
Have a maytag top load washer, using liquid cold water detergent,we only wash in cold water, having an issue with soap residue forming on dark clothes, after the washing cycles have ended. Any info would be greatly appreciated
Submitted: 2 years ago.Category: Appliance
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Answered in 1 minute by:
2/15/2016
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
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Satisfied Customers: 25,244
Experience: Highly accurate diagnostician with over 30 years experience!
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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Can you please double check that model number?

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Appliance Technician: Kelly, Appliance Technician replied 2 years ago

If your machine does not have a temperature sensor on it to regulate the wash temperature, straight cold water wash will not work for you. Detergent manufacturers consider "Cold" to be about 65-70* F. I see you are in Canada and would suspect that the straight cold ground water will be much cooler than that in the winter time, and perhaps even in the summer. Newer machines have a sensor that will add hot water to the cold, even on a cold wash setting, to make the water about 70* F. If you have an older washer, you can turn the hot valve to a very low position to adjust the warm temperature to a cooler setting but cold water washing will not get the results you seek. Once I get the correct model number I can see if you have a sensor or not in your machine.

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Customer reply replied 2 years ago
Model number is *****
Appliance Technician: Kelly, Appliance Technician replied 2 years ago

Thank you. That has a sensor in it. If you fill the tub for a cold water wash, does the water fell about 70* F or does it feel very cold?

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Customer reply replied 2 years ago
No way of knowing, the lid is locked, no way to open the lid
Appliance Technician: Kelly, Appliance Technician replied 2 years ago

Can you feel the hoses in the back (specifically, the hot one) while it fills for a cold wash and see if the hose connector gets hot? It should be adding some hot water if you live in Canada.

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Customer reply replied 2 years ago
Ok, I will try this when I get home, if this is the case do I turn off hot water so it just fills with cold water, or what are your thoughts?
Appliance Technician: Kelly, Appliance Technician replied 2 years ago

No, you have to have some hot water, the ground water will be too cold. The water has to be about 70* F to work with the cold water detergents. It is in the fine print on the bottle on most brands.

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Customer reply replied 2 years ago
Ok, so what are your thoughts? Maybe the water in too cold? We did try to the level up from cold. And there was no difference.
Appliance Technician: Kelly, Appliance Technician replied 2 years ago

Yes, I think it is not adding hot water.

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