Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My name is ***** ***** buford. I have a Kenmore elite

Customer Question
Hello my name is...

Hello my name is ***** ***** buford. I have a Kenmore elite electric dryer, smartheat quietpak 9. , model # ***** I am replacing a thermal fuse. I noticed that right next to the fuse is a thermistor. Do you know what the function of the thermistor is? Is it used by the fuse to help break the circuit when unit overheats?

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

I have a Kenmore elite electric dryer, smartheat quietpak 9. , model # ***** I am replacing a thermal fuse. I noticed that right next to the fuse is a thermistor. Do you know what the function of the thermistor is? Is it used by the fuse to help break the circuit when unit overheats?Read more: http://www.justanswer.com/appliance/7yp5d-kenmore-elite-smartheat-quietpak-front-load-dryer-won-t.html#ixzz40GMwVYIM

Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 9 minutes by:
2/15/2016
Appliance Technician: Joel Swenson,
 replied 2 years ago
Joel Swenson
Category: Appliance
Satisfied Customers: 4,178
Experience: Owner at Scott's Appliance Repair
Verified

Hello, I'm Joel thank you for using JA! If you have been waiting a while
I apologize as I try to help as many customers as possible in a timely manner.

Give me just a minute and I will be right with you I am working on your answer now please be patient as I may have to look up part numbers and or refer the service manual to give you the most informative answer possible depending on your question.

Keep in mind we are on the honor system for our time so I ask that you take the time to give me a rating by clicking on the 5 star rating system before you leave today it will be available for you to click on once I have answered your request. Thank you.

Ask Your Own Appliance Question
Appliance Technician: Joel Swenson,
 replied 2 years ago

A thermistor is a type of resistor that varies it’s resistance with the change in temperature. Its mostly used for the automatic cycle so that it knows when the clothes are dry. When the thermistor fails, it can cause the dryer to not heat at all, get too hot but it will not keep the unit from running as in the case of the thermal fuse.

Ask Your Own Appliance Question
Appliance Technician: Joel Swenson,
 replied 2 years ago

If you would like to check the thermistor then

  • With the thermistor removed from the dryer, you will need to use an ohm meter or multi-meter to measure the resistance of the thermistor.
  • Place one of each of the probes from the meter on each terminal of thermistor. With the thermistor at room temperature, the thermistor should read approximately 50-53k ohms. If the thermistor is off by more than 10% then the sensor will need to be replaced.

I Kindly ask you to rate my service BEFORE YOU LEAVE TODAY by clicking 3 or better on the STAR RATING SYSTEM at the top of your page. If you don't see it please let me know.

Please be aware that this rating is for the quality of my response, not a rating for the overall experience you have had on this site as this rating reflects on me not on the site.

Rating me will not in any way affect the amount you agreed to pay for the question. This will also allow you to get directly back to me for FREE follow up questions.

Before leaving a negative rating please discuss it with me first so I can have a chance to remedy the issue.

TIPS are not expected but are GREATLY APPRECIATED!

Thank you!

Ask Your Own Appliance Question
Customer reply replied 2 years ago
What is the best way to enter the dryer to replace the thermal fuse. By going through the back panel, going through the front, other?, explain, thanks
Appliance Technician: Joel Swenson,
 replied 2 years ago

here is a video that shows the easiest way to get to them:

video click here

please remember to give me a rating before you leave today, you can still ask any follow questions after rating if needed, thanks so much.

Ask Your Own Appliance Question
Appliance Technician: Joel Swenson,
 replied 2 years ago

I see this question is still open, If there is nothing else I can do for you concerning this

issue would you please rate my service by choosing a star at the top of the page so that I

can put this question on my completed list. Thank you for your immediate attention in taking

care of this.

If you feel there is a reason you should not give me a rating please let me know.

Ask Your Own Appliance Question
Appliance Technician: Joel Swenson,
 replied 2 years ago

I see this question is still open, If there is nothing else I can do for you concerning this

issue would you please rate my service by choosing a star at the top of the page so that I

can put this question on my completed list. Thank you for your immediate attention in taking

care of this.

If you feel there is a reason you should not give me a rating please let me know.

Ask Your Own Appliance Question
Appliance Technician: Joel Swenson,
 replied 2 years ago

I see this question is still open, If there is nothing else I can do for you concerning this

issue would you please rate my service by choosing a star at the top of the page so that I

can put this question on my completed list. Thank you for your immediate attention in taking

care of this.

If you feel there is a reason you should not give me a rating please let me know.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Joel Swenson Your Own Question
Joel Swenson
Joel Swenson
Joel Swenson
Category: Appliance
Satisfied Customers: 4,178
4,178 Satisfied Customers
Experience: Owner at Scott's Appliance Repair

Joel Swenson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Kenmore 402-89032012 dryer--no heat--cooling light stays on.
kenmore 402-89032012 dryer--no heat--cooling light stays on … read more
Ray
Ray
Appliance Repair Technician
High School or GED
416 satisfied customers
My Kenmore Elite Smartheat QuietPak 9 dryer turns on but has
My Kenmore Elite Smartheat QuietPak 9 dryer turns on but has no heat. Right before it stopped heating, I got what I thought was "rust" stains on a load of clothes. When I looked at the vent in the bac… read more
kingmz
kingmz
Appliance technician
Associate Degree
459 satisfied customers
On my Kenmore Elite Smartheat QuietPak 9 -- when choosing any
On my Kenmore Elite Smartheat QuietPak 9 -- when choosing any drying cycle, the "Check Lint Screen" status light comes on and the dryer will not start. The lint screen, vent hose, and vent are all cle… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have Kenmore Elite Smartheat quiet oak 9 model# *****
I have Kenmore Elite Smartheat quiet oak 9 model# ***** The problem is the dryer continues to overheat. Replaced the thermal fuse & thermistor and still gets overheated. I even set the dryer on "air d… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Check Lint Screen go out and wont start. Clean Lint Screen,
Check Lint Screen go out and won't start. Clean Lint Screen, removed front and clean all dust around fan. When assembled, tried to start - gave a clicking sound near top of dryer and stop. Assuming tr… read more
Appliance Guru
Appliance Guru
18,199 satisfied customers
I have a kenmore elite quietpak 9 smartheat dryer the drum
I have a kenmore elite quietpak 9 smartheat dryer the drum light will not come on but when i select a cycle the time comes up on the display and when i press the start buttom is beeps and the number f… read more
Appliance Guru
Appliance Guru
18,199 satisfied customers
I have a Kenmore Elite Smartheat QuietPak 9 Dryer that has
I have a Kenmore Elite Smartheat QuietPak 9 Dryer that has stopped drying. I have power, can enable settings on the dryer but the signal beeps one time when engaging the start button without the dryin… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Kenmore Elite Smartheat QuietPAK 9 HE 4 Dryer. Model
I have a Kenmore Elite Smartheat QuietPAK 9 HE 4 Dryer. Model # XXXXX When I plug in the dryer the light on the inside is on, when you open up the door, but dothing on the front controls work. What st… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
Dryer wont turn back on. Opened door when running now its
Dryer won't turn back on. Opened door when running now its flashing the time remaning and doing nothing. Its a gas kenmore elite, smartheat quietpak 9.… read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
We have a whirlpool electronic steam dryer, model #YWED9500TU0.
We have a whirlpool electronic steam dryer, model #YWED9500TU0. It has been working great until a few days ago. It was drying a load when it just stopped at 2min remaining and was hot. I tried to re-s… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
On my Kenmore Elite Smartheat QuietPak 9 -- when choosing any
On my Kenmore Elite Smartheat QuietPak 9 -- when choosing any drying cycle, the "Check Lint Screen" status light comes on and the dryer will not start. The lint screen, vent hose, and vent are all cle… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
We have the Kenmore Elite smartheat QuietPak 9 he gas dryer.
We have the Kenmore Elite smartheat QuietPak 9 he gas dryer. In the "Normal" dry mode the dryer runs for about 5 minutes and then shuts off. When we change to "Express" dry mode it works OK.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
kenmore elite smartheat quiet pak 9 wont get hot. The tub
kenmore elite smartheat quiet pak 9 wont get hot. The tub turns and only cool air works. (note This is a gas dryer) I also notice I need a light in the inside I dont think that would keep the dryer fr… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
Hello! Heres my problem When I start the dryer (regardless
Hello! Here's my problem: When I start the dryer (regardless of setting) it will run for about 3 seconds, the displays flash then it shuts off. I dont know what this means and its never done this befo… read more
Appliance Man
Appliance Man
Appliance Tech
9,891 satisfied customers
Hi, my Kenmore Elite Smartheat Dryer, Quietpak 9 is not working.
Hi, my Kenmore Elite Smartheat Dryer, Quietpak 9 is not working. The other day the check lint error message came on. I cleaned it out and it still won't work. When I set it to dry and press start, the… read more
Appliance Man
Appliance Man
Appliance Tech
9,891 satisfied customers
I have a Kenmore Elite Smartheat quietpak 9 HE4 It pops the
I have a Kenmore Elite Smartheat quietpak 9 HE4 It pops the breaker every time I try to state it and it is flashing PF on the panel. Help… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
We have a Kenmore elite Smartheat QuietPak 9... had a power
We have a Kenmore elite :Smartheat QuietPak 9... had a power surge and error code PF appears and blows fuse when we try to turn on: any advice?… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
I have a Kenmore Elite Smartheat QuietPak 9, it is three years
I have a Kenmore Elite Smartheat QuietPak 9, it is three years old. For some reason, it does not generate enough heat to dry my clothes even on a high setting.… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x