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I have a whirlpool top load washer (WTW4880AWW). The machine…

Customer Question
I have a whirlpool top...
I have a whirlpool top load washer (WTW4880AWW). The machine will not spin on any cycle but if I put it on drain and spin it spins. What can this be? Thanks for your time.
Submitted: 2 years ago.Category: Appliance
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Answered in 7 minutes by:
2/15/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,583
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

When the unit should be spinning but it is not what is the unit doing? can you hear the motor running during the no spin action?

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Customer reply replied 2 years ago
Good question will have to see. I will post later today.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Ok no problem then!

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Do you still need assistance on your question?

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Customer reply replied 2 years ago
Sorry I did not get back sooner. Had death in family. Now machine will not spin in any setting but motor is still running. Could it be actuator?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

ok if the motor is running and the unit is not spinning ,will it still agitate ?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Do you still need assistance on your question?

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Customer reply replied 2 years ago
Sorry for the delay. I changed the actuator. All is well.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Ok Do you have a questions regarding the washer?

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