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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
When the unit should be spinning but it is not what is the unit doing? can you hear the motor running during the no spin action?
Ok no problem then!
Do you still need assistance on your question?
ok if the motor is running and the unit is not spinning ,will it still agitate ?
Ok Do you have a questions regarding the washer?