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My Bosch dishwasher SHE3AR7xUC has come up with a E:25

Customer Question
My Bosch dishwasher SHE3AR7xUC...

My Bosch dishwasher SHE3AR7xUC has come up with a E:25 message when i tired ti start the cycle this morning. I tried to change the setting from Auto to Heavy wash when the message came up. ***** *****

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

The dishwasher is not working. on/off, start > and < do nothing. pushing the various setting buttons do nothing. it seems to be frozen.

Submitted: 2 years ago.Category: Appliance
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Customer reply replied 2 years ago
when I agreed to pay for the answers, it said the cost is $18. then the charge went through for $28. Why?
Customer reply replied 2 years ago
Is this a scam? It seems as though the only objective is to get someone to sign up for an on going monthly charge! if they don't sign up, they get no service. This can't be that tough a question. There's a meaning to the error message. What is it?
Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 years ago
Please cancel this service and credit back my charge.
Answered in 41 minutes by:
2/13/2016
Appliance Technician: bonzaco,
 replied 2 years ago
bonzaco
Category: Appliance
Satisfied Customers: 1,517
Experience: Owner at Dales Electronic
Verified

I'm afraid that not all the experts are online all the time, if you subsequently request a particular expert then the call is locked for a period and becomes unavailable for the remainder of the experts until this time period expires. My name is ***** ***** I help you will your problem?

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Customer reply replied 2 years ago
please cancel the $28 charge.
Appliance Technician: bonzaco,
 replied 2 years ago

No worries - I will refer your question back to customer care. Thank You and have a great day.

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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 years ago
I would like a refund for services paid for but not received
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