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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9966
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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Is my name and my problem is a leaking discharge gasket on

Customer Question

is my name and my problem is a leaking discharge gasket on an Insinkerator evolution disposal
JA: Thanks. Can you give me any more details about your issue?
Customer: The junction between the drain line and the unit is dripping. There is a whole in the rubber gasket.
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Is this a new install? And do you have a model number for your disposal so I can better assist you?

Customer: replied 1 year ago.
no it is 7 years old insinkerator evolution premier
Expert:  Tyler Z. replied 1 year ago.

The model number should be on a sticker somewhere on the disposal itself. If you can't find that then can you see what horsepower it is by chance?

Customer: replied 1 year ago.
just says premier under the model it is a 3/4 hp
Expert:  Tyler Z. replied 1 year ago.

Sorry, I'm going to have to opt out because I can look up the parts breakdown without a model number. I wish you the best.

Expert:  Whrlp Master Tech replied 1 year ago.

I see the last person has opted out of your question!

My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

on insinkerator models the model number is ***** the very bottom of the disposal.

If you can get it and give it to me I then can assist you!

Customer: replied 1 year ago.
under model on the label it just says premier
Expert:  Whrlp Master Tech replied 1 year ago.

ok do you see a serial number on that tag?

Customer: replied 1 year ago.
sure it is ***********
Expert:  Whrlp Master Tech replied 1 year ago.

ok let me try to find you part number the gasket is where the J tube attaches to the disposal the round flat gasket about 1 1/4 diameter is that correct?

Customer: replied 1 year ago.
that sounds correct
Expert:  Whrlp Master Tech replied 1 year ago.

Ok here is a link to the gasket on the outlet side of the disposal .

http://www.repairclinic.com/PartDetail/Insinkerator-Garbage-Disposer-Gasket/1470/832637?ss=a2b99&mr=0?rcaid=1000070
If you have any questions just reply back.

Expert:  Whrlp Master Tech replied 1 year ago.

that is the part for the Evolution Premier model.

Expert:  Whrlp Master Tech replied 1 year ago.

Do you still need assistance on your question?

I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time