Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have had Model 1660 Liebherr Refrigerator a year, I

Customer Question
I have had Model...
I have had Model 1660 Liebherr Refrigerator for about a year, I recently noticed a build-up of ice on the freezer drawers, having removed the drawers we note a considerable build-up of ice/frost on the interior back wall behind the ice-maker. The icemaker recently stopped working regularly, I can hear the solenoid trying to tip the tray to empty it but it doesn't rotate. We have turned the Freezer off, removed all the Frozen food and ice in the ice maker and are waiting for the NO FROST Freezer to defrost. Can you help
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 hours by:
2/4/2016
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,973
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! It will need to be completely thawed to restore operation. It sounds like there was an air leak rather than a defrost failure, so I would thaw it totally and if it builds up again along the back wall, the heater behind that panel will likely need to be replaced.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,973
25,973 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

25,973 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The ice maker is not making ice and the freezer drawer next
the ice maker is not making ice and the freezer drawer next to the ice maker has a layer of ice above the drawer … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My Subzero 501F has the following symptoms: setting on 6,
my Subzero 501F has the following symptoms: setting on 6, thick frost about 12 inches high in the upper half of back wall (almost full width) starting about 12 inches from top of back wall. solid flow… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Kitchen Aid KFCS22EVMS2 Refrigerator with lower
I have a Kitchen Aid KFCS22EVMS2 Refrigerator with lower freezer. I think he line to the ice cube maker may be frozen as it is not producing cubes and my water inlet valve solenoid appears to be worki… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My Kenmore Elite Bottom Freezer Refrigerator (with ice maker
My Kenmore Elite Bottom Freezer Refrigerator (with ice maker in the door) freezes our produce (and beer!) that is stored near the ice maker. Do we have the freezer temp up too high or are we doing som… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a GE GSS25QSTA SS fridge that I saw had a build up of
I have a GE GSS25QSTA SS fridge that I saw had a build up of ice on the lower half. I removed the ice. It seems that the fridge is colder near the lower half and hot on the upper half. Can this be som… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a whirlpool side by side refrig/freezer. We have been
I have a whirlpool side by side refrig/freezer. We have been away for a week and the freezer door was left partially open. Now the ice maker will not make ice. I notice a good bit of frozen condensati… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a Sub-Zero 550 with 2 problems Problem 1. The ice
I have a Sub-Zero 550 with 2 problems: Problem 1. The ice maker has stopped working. I pulled out the freezer drawer and there is no ice obstruction and actually no ice in the maker itself ready to be… read more
servicegeek
servicegeek
service technician
High School or GED
720 satisfied customers
Hi, I have a Kenmore Elite, model # 55606400. Serial # SR4532934
Hi, I have a Kenmore Elite, model # XXXXX Serial # XXXXX Manufacture date 11/2004. No freezing/cooling issues. Ice maker not producing ice suddenly. Water dispensor works. Went through all the trouble… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a sub zero refridgerator with the freezer on the bottom.
I have a sub zero refridgerator with the freezer on the bottom. Two days ago, the freezer drawer was left open a crack and things started to defrost. The ice got all funky so I emptied the tray and pu… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
My freezer is going crazy with ice, ice forming over all parts
My freezer is going crazy with ice, ice forming over all parts of bottom drawer. Took food out and defrosted it, put food back in on a higher temperature and the ice is building up again. What else ca… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a GE gss25jfmbww side by side fridge. The Temp control
I have a GE gss25jfmbww side by side fridge. The Temp control is all the up on freeze side and some of the food is not freezing. The unit has always had warm spots from comp. lines. The Ice maker star… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Weown Bosch refrigerator,model B20cs81sns /02. we recently
Weown Bosch refrigerator,model B20cs81sns /02. we recently changed the water filter, and now can't get ice cubes. Freezer temp is set at 0 degrees F. There is water in tray but won't make or dispense … read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
601f freezer. 4 years old. cleared back tray of ice buildup,
601f freezer. 4 years old. cleared back tray of ice buildup, and noticed small leak below icemaker screws that hold shutoff arm. 1. Is there a connection to tighen and did this causee the build up in … read more
Dave
Dave
Master's Degree
291 satisfied customers
The icemaker in my GE profile refrigerator model Arctica is
The icemaker in my GE profile refrigerator model Arctica is not working. I am still able to get water out of the freezer door, so it does not seem to be a problem with the water line. Do you have any … read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a kenmore s/s fridge purchased Feb 08. The problem is
I have a kenmore s/s fridge purchased Feb 08. The problem is the refrigerator section is up to 58 degrees and the freezer is down to -22 and icying up pretty bad. We have checked the air flow vents an… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
We have a GE profile TFX28PB. It is a side by side with ice
We have a GE profile TFX28PB. It is a side by side with ice maker/water filter on the door. Quite a long time ago the door stopped dispersing water. No big deal. Then a few months ago water leaked ins… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have kenmore refrigerator model # XXXXX and the ice
I have kenmore refrigerator model # XXXXX and the ice maker stop working. The solenoid for the ice maker is working...tested it, the temp is great, the emitter light is not working,[ I did press the f… read more
north durham appliance
north durham appliance
owner technition
appliance tech
158 satisfied customers
Recently moved...everything working fine. have had small leak
Recently moved...everything working fine. have had small leak into ice bin for a while now and just turn off ice maker (raise arm) and pull bin, remove "chunk" and replace bin, lower arm and all is we… read more
Bernard S.
Bernard S.
Bachelor's Degree
656 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x