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The tracks fell off the sidewall? Look at the link below.
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Do you see the screws that go into the bottom sides of #81?
Would you be able to upload a picture so I know exactly what's not connected and what is?
Yes, that would make sense. This is actually not easy to put back together. The right side part connects to the ceiling. That part needs to come off first. Once that part is off you can work backwards from that side.
Do you see where #81 connects to the ceiling