Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I own a Miele rotary iron B995D (3,5 kw powered by 5,5 kw…

Customer Question
I own a Miele rotary...
I own a Miele rotary iron B995D (3,5 kw powered by 5,5 kw 110 to 220 v transformer). It used to work perfect for the past 8 months. Two weeks ago has started to shut down the transformer: it works for 5-10 minutes , then the transformer shuts down - probably due to overheating. It takes another 2-3 minutes for the transformer to turn back on and then starts to work again. If we try to use the steam option it shuts down the transformer right away.
How can I fix this?
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
2/3/2016
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,614
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.

You may have a bad transformer I have seen them go bad and start overheating. I would replace the transformer on the unit to correct that issue.

We are on the honor system for our time, all I ask is please rate my service using the STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Hi, the transformer is brand new...I have bought it a few days ago. For the past 8 months I have used the iron with a 3 kw transformer that has worked perfectly until it shut down completely (I could not get it to work again). After that happened I have thought I will by a bigger one (5.5 kw) to prevent this issue for the future but this one does work only as I have described in my previous message.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

If the heater is bad or shorted that could causes the transformer to overheat as well I would think that is the only thing I think it could be other than the transformer. There is nothing else.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
How do I check if the iron is shorted? It seems to work well , at least for 5-10 minutes until the transformer shuts down...
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

The heating element is likely drawing too much current you would have to check the current draw on the unit with a meter, but honestly I would change out the element.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
I have paid 3000 USD on the iron so I need to do some diagnosis before I change the element. Can you explain to me how do I check the current draw and what type of meter do I need to do this?
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

This is complicated to test, I can link you a service manual as you should use that or get a tech out for this issue.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,614
18,614 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
KitchenAid undercounter ice machine KUIS18PNTB1 won't turn
KitchenAid undercounter ice machine KUIS18PNTB1 won't turn on . Seems to have a loose electrical connection somewhere. It will run fine for a few minutes or a few days. The drain pump works and suppli… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a whirlpool accubake dual wall oven. The display is
I have a whirlpool accubake dual wall oven. The display is blank. I chained the control board and that did not help.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
How much freon for a Refrigerator?
How much freon for the Refrigerator model40141002110… read more
Phil
Phil
Consultant to Engrs, Govt & Contractors
Degree, Mech Engr Technology
3,671 satisfied customers
Jenn air model jmv 8208ba wasn't heating. Just replaced the
jenn air model jmv 8208ba wasn't heating. Just replaced the diode and magnetron and still no heat. what's next? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
After putting a large pan on my gas range that covered all 5
After putting a large pan on my gas range that covered all 5 burners it got hot underneath. My fault, Now the electric ignighters don't work, no clicking. I'm wondering if the transformer got messed u… read more
Ray
Ray
Appliance Repair Technician
High School or GED
385 satisfied customers
I have a 700 to 240 50 Hz input European model replaced the
I have a 700 to 240 50 Hz input European model replaced the two compressors that are 120 … read more
bonzaco
bonzaco
1,044 satisfied customers
GE Monogram gas stovetop igniter quit sparking. Upon
GE Monogram gas stovetop igniter quit sparking. Upon testing, the transformer had no output so I replaced it. After connecting the wiring harness the transformer started to get hot so I tested the swi… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a jenn air double oven model jjw3830ws. A transformer
I have a jenn air double oven model jjw3830ws. A transformer blew in our town causing the owner to go off and on several times. My oven will not function. When I turn the breaker back on all I get is … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Last night we had a tree hit a transformer and there was a
Last night we had a tree hit a transformer and there was a power surge now the control panel on our maytag washer won't come back up. There is power to the outlet. … read more
Joel Swenson
Joel Swenson
High School or GED
3,827 satisfied customers
I'm looking for a transformer for my fryer. Model-12-6-G
I'm looking for a transformer for my fryer. Model-12-6-G Serial number E88KD01059 … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a power transformer for a kegerator I need to replace
I have a power transformer for a kegerator I need to replace or componenets from it I need to replace but cant find it anywhere online to replace … read more
McgiverSR
McgiverSR
Technician
Vocational, Technical or Trade School
42 satisfied customers
The electric company replaced the transformer on the pole
The electric company replaced the transformer on the pole outside. When the electricity came back on I have the code F9E0 in the display. Won't let me reset the clock. Thanks, Pete … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My GE Space-saver microwave smells of burning electrical
My GE Space-saver microwave smells of burning electrical… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Kenmore Elite Smart Heat Quiet Pak 9 will not start. The interior
Kenmore Elite Smart Heat Quiet Pak 9 will not start. The interior light comes on and shuts off normally when you open and close the door. The control panel does ot respond to any key presses at all th… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
My oven is making a strange buzzing sound. As far as I can
My oven is making a strange buzzing sound. As far as I can tell, the oven, stove and timer are all functioning properly. I found this number on inside of the oven door, but I'm not sure if it is the m… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
I have a GE Profile PT970 double wall oven/microwave. It just
I have a GE Profile PT970 double wall oven/microwave. It just started this morning making a humming noise after we heated something in the Microwave and shut the door. I opened the door and it stopped… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,591 satisfied customers
Hi, I have an Avanti WBV21DZ dual zone wine/beverage cooler. The display is flashing (on
Hi, I have an Avanti WBV21DZ dual zone wine/beverage cooler. The display is flashing (on both doors) and it keeps beeping. I've tried unplugging it for a while. Nothing seems to work. Any idea what th… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Maytag Neptune Dryer, makes buzzing noise when plugged in,
Maytag Neptune Dryer, makes buzzing noise when plugged in, panel will not light up, no light inside dryer. Buzzing noise stopped when unplugged. What do you think?… read more
Appliance Guru
Appliance Guru
Owner and Technician
18,614 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x