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I have a new Maytag dishwasher. Mod MDB8969SDM3 Ser

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I have a new Maytag...
I have a new Maytag dishwasher. Mod MDB8969SDM3 Ser F53906476 It has been working just fine. This morning I loaded it and pushed the button and it did not come on. What can I do
Submitted: 2 years ago.Category: Appliance
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Answered in 5 minutes by:
2/1/2016
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,155
Experience: 9+ years being an appliance technician with factory training.
Verified

Does the control panel light up still? Can you select all the different options and cycles? It just wont' start?

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Customer reply replied 2 years ago
No the control panel does not light up.
Customer reply replied 2 years ago
I can not select a cycle. There are no light on the panel.
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

OK perfect, thank you for that added information. If you're certain that there is power getting to the dishwasher, remove the kick panel below the dishwasher and look for the 3" x 3" sheet metal box with the wire connections in it. Turn the circuit breaker off to the dishwasher or unplug the dishwasher before servicing. Remove the cover plate and look at the wire connections to see if any of the wires in the junctions box have shorted out. If they have been shorted or melted, you'll need to cut them back and re-wire them. If you find nothing at all wrong with the connections, then your fuse or control board is just shorted for one reason or another and the fuse or control board inside the door will need to be ordered and replaced. You can't test the control board but you can test the fuse. Below is a link to a video that will show you how to take the door apart to test the fuse and replace whatever part is faulty. Once the fuse is removed, just check continuity if you have a multimeter to determine if the fuse is bad or not. If the fuse doesn't have continuity then replace it. If you don't have a multimeter, then just order and replace the fuse as it will be cheaper than buying a multimeter and it will give you the same answer.

CLICK HERE for video

Below is a link to the fuse if you need to order it since that's the most likely culprit and it looks different than the one in the video above.

CLICK HERE for fuse

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Customer reply replied 2 years ago
I am not able to complete this task. I think an electrician should handle this. I am a widow and know nothing about removing panels or checking fuses. This was not helpful to me.
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,957
Experience: Highly accurate diagnostician with over 30 years experience!
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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! You will need to phone for an appliance repair person, not an electrician. If you provide your zip code, I can get you contact information to a service company in your area.

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