Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Randy. I have a kitchnaid retractable downdraft which I

Customer Question
Hi Randy. I have...
Hi Randy. I have a kitchnaid retractable downdraft which I cannot use because the fuse keeps blowing up. Any idea why?
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 7 hours by:
2/1/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,951
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?
do you mean the house fuse in the fuse box/breaker box?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
The model is KIRD801VSS. I meant the fuse in the unit. I replaced it twice. The reference of the fuse is UL 5 x20 T 800MA250V T520180. Thanks
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

ok is the up down motor jammed so that it can not turn?

That would be about the only reason the fuse would blow unless the motor is shorted to ground.

Have you tested the motor windings to chassis ground yet?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
I have not tested this and don't know how. Tx
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

just unplug the motor and with a Volt-Ohm meter test red to ground and the test Black to ground testing for resistance to ground you should not have any resistance to ground or the motor is shorted /BAD

Ask Your Own Appliance Question
Customer reply replied 2 years ago
I am at work right now. Will have to try it later. What position should I put the tester and where do I place the red and black? In the outlet? I don't understand "test red to ground and test black to ground". Where do I put the red and where do I put the black? Thanks
Customer reply replied 2 years ago
Also if it was shorted to ground will the fuse pop right away? In my case the unit goes up and down once. Once it is down it will not go back up again. Tx
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

The motor has one Red and one Black wire .

Set the meter to the ohm scale Ω and the touch the Red meter lead to the Red wire connection and the Black meter lead to bare metal (chassis ground) and see if you meter changes if not to the same to the Black motor lead.

And if it allows the motor to work once before it blows it may just be that the motor mechanism is jammed up making the motor work harder thus blowing the fuse.

So most definitely make sure the motor and the slide mechanism is free working .

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Do you still need assistance on your question?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
I have not had a chance to check the electrical but it is most likely that the motor gets stuck. What do I need to do to get u credited? Tx.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
We've been having trouble for a while now with making the
Hi. We've been having trouble for a while now with making the dishwasher start. Today it won't start at all. The power button is on and indicator light on but when we press the the start button nothin… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Have a Maytag maxims washer that,stopped during wash! Unable
Have a Maytag maxims washer that,stopped during wash! Unable to reset door locked! Have reset,fuse box eve tho it did not trip! Have power to machine! … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Jayco outback and the fridge wont work or anything
I have a Jayco outback and the fridge won't work or anything for that matter on 24 vault. It's all fine on battery. I have checked fuses in main fuse box and all seem fine. Any ideas?… read more
Randall
Randall
Owner of RV shop and mobile service
Vocational, Technical or Trade Scho
13,704 satisfied customers
I have a Dacor gas oven and I am guessing it is at least ten
I have a Dacor gas oven and I am guessing it is at least ten years old. Lately sometimes the oven does not turn off when I press the front button panel. sometimes the time starts blinking and in the l… read more
Ray
Ray
Appliance Repair Technician
High School or GED
392 satisfied customers
My microwave heated up and shut off. Where can I find the
My microwave heated up and shut off. Where can I find the reset button or a fuse box? … read more
Ray
Ray
Appliance Repair Technician
High School or GED
392 satisfied customers
I have a Sharp Microwave Convection Oven Model R-9H83 which
Hi Pearl, I have a Sharp Microwave Convection Oven Model R-9H83 which I was using this morning to bake with. All of a sudden it shut off in the middle of baking.… read more
kingcobra80
kingcobra80
Fitness Repair Expert
High School or GED
794 satisfied customers
My dryer will not turn on. The i nside lght does not come
My dryer will not turn on. The i nside lght does not come on. It gets no electricity, yet the breaker box is OK … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
The number on the door of my dishwasher is:W10579093A. It
The number on the door of my dishwasher is:W10579093A … read more
Ray
Ray
Appliance Repair Technician
High School or GED
392 satisfied customers
The dryer did not start so I went to the fuse box and reset
The dryer did not start so I went to the fuse box and reset the fuse. The dryer went but when I press the start button it does not spin. … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,951 satisfied customers
Washer stopped working after I opened it a few times to add
Washer stopped working after I opened it a few times to add stuff. I rearranged the load and checked the fuse box but nothing. I emptied the load and nothing works. Will not even spin out the rest of … read more
Ray
Ray
Appliance Repair Technician
High School or GED
392 satisfied customers
My GE Profile glass cooktop won't heat. Purchased April
we had a power outage for 36 hrs and when power came back it did not heat up. The lights come on when you turn it on but elements don't heat. we checked the fuse box and all is fine there… read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
110 satisfied customers
My Bravos will not turn on today....we have checked the
My Bravos will not turn on today....we have checked the cords and fuse box...everything is in working order on that end...but we push the start button and nothing happens … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
We have a mini refrigerator, model PCR06BATESS. We have had
We have a mini refrigerator, model PCR06BATESS. We have had it for 3.5 years. It stopped working completely yesterday. Nothing is cold. It does appears to be plugged in and we checked the fuse box and… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
We bought in September. It is model number. MVWB835D or
We bought in September. It is model number. MVWB835D or MVWB855D. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Our Kitchen Aid dishwasher is a Model KUDD038TPA2 that is
Our Kitchen Aid dishwasher is a Model KUDD038TPA2 that is not responding..we did the fuse box reset ..no good...went online to get "reset" instructions but it refers to ""Hi Temp" Hi Temp Scrub" "Heat… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
TOUCH PAD NOT RESPONDING RESET BREAKER IN FUSE BOX--CANNOT
TOUCH PAD NOT RESPONDING RESET BREAKER IN FUSE BOX--CANNOT ENTER ANYTHING ON KEY PAD? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Microwave shut down checked fuse box and tested electric
microwave shut down checked fuse box and tested electric outlet. all ok … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,951 satisfied customers
Washer wont start like there is no power I checked fuse box.
washer wont start like there is no power I checked fuse box … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x