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My lg dryer works but makes no sound. Just started

Customer Question
happening....
My lg dryer works but makes no sound. Just started happening.
Submitted: 2 years ago.Category: Appliance
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Answered in 2 minutes by:
1/31/2016
Appliance Technician: Sean F., Customer Service replied 2 years ago
Sean F.
Sean F., Customer Service
Category: Appliance
Satisfied Customers: 202
Experience: Appliance Tech at Appliance Repair
Verified

Thanks for using Just Answers. My name is***** come from a family background of appliance service and have over 20 yrs in the field. If you have been waiting, sorry, don't get discouraged. I am one of the techs on Just Answers and might have someone ahead of you. I WILL work as fast I can to analyze your problem and get to you. Please understand that I am not at your home looking at the appliance myself. You are my eyes & ears! I will work with you to figure out what is wrong with your appliance. I will give you my honest professional opinion of the problem. Thank you for excepting me for you appliance issue. I'll be right with you and please don't forget to rate my service at completion.

****Will you please go to the dryer and open the door and push in the door switch and turn on the dryer and see if the drum turns.

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Customer reply replied 2 years ago
It does
Appliance Technician: Sean F., Customer Service replied 2 years ago

Sorry step away for awhile. So I am taken it its just not heating correct?

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Customer reply replied 2 years ago
The dryer works fine, it just does not make any sounds. when it starts, ends, or turn to a different setting
Appliance Technician: Sean F., Customer Service replied 2 years ago

Gottcha. So what your saying there is no beeps, chimes etc.. correct?

Do you happen to have your owners manual for the dryer? You might have turned off the sounds to your dryer. If it don't have a option to turn off or on the sounds you will need your control board replaced. I am going to try to see if I can find anything about it as well. Please see if you have that manual.

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Customer reply replied 2 years ago
have you ever replaced one? if so is it difficult?
Appliance Technician: Sean F., Customer Service replied 2 years ago

Yes I have replaced them. They are not all that bad to replace. I'm still look for info if the sounds can be turned off or on. Have you found your manual?

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Appliance Technician: Sean F., Customer Service replied 2 years ago

Okay. If you have a button on your washer that says WATER PLUS/ SIGNAL ON/OFF. If you do turn the washer on any of the cycle and hold that button for 3 seconds and see if that solves your issue. Let me know what you find.

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Appliance Technician: Sean F., Customer Service replied 2 years ago

Since I have not heard back from you I am taken it that what I suggested worked.

Could you please rate my service.

Thank you Sean

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Appliance Technician: Sean F., Customer Service replied 2 years ago

.

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Appliance Technician: Sean F., Customer Service replied 2 years ago

Could you please rate my service.

Thanks Sean

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