Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Have a question about my refrigerator. A lot of water is…

Customer Question
Have a question about my...
Have a question about my refrigerator. A lot of water is collecting in the drain pan behind the fridge.
I had a guy come by to check it out. The freon was a bit low but not unacceptably low. He added a small amount. He said the compressor was fine. The electrical
checked out OK too. The fridge is keeping cold and the freezer is freezing. The
kitchen is not unusually hot or humid.
So it seems to working fine, just a whole lot of condensation coming out.
Any sugguestions as to what's wrong?
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
1/31/2016
Appliance Technician: Appliance Medic, Home Appliance Technician replied 2 years ago
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10,831
Experience: Factory Trained CFC Technician
Verified

Hello, an air leak causing excessive frost on the evaporator or a freon leak are what would cause this. Check the seals on the door if the seals are good, you have a sealed system issue for sure.

I work on the honor system here. I'm not credited for my work until you rate my answer positively using the star rating system at the top of your screen. Please remember to rate my answer positively before logging off.

Thanks!

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Medic Your Own Question
Appliance Medic
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10,831
10,831 Satisfied Customers
Experience: Factory Trained CFC Technician

Appliance Medic is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a GE monogram refrigerator. Water is collecting in
Hi, I have a GE monogram refrigerator. Water is collecting in the pan under the compressor and causing it to rust badly. What would cause this? This is a "built in" style fridge with the machine secti… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
I have an amana refrigerator model # drs2362ac, it has
i have an amana refrigerator model # drs2362ac, it has worked fine until about 2 weeks ago when the freezer started acting up, it will not freeze like it should, it makes ice off and on but melts a li… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a kenmore elite refrigerator. About four weeks ago it
I have a kenmore elite refrigerator. About four weeks ago it stopped getting cold in fridge and freezer. I lost all my food. I cleaned the fridge and then unplugged it. I called 1800 for my home and s… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a maytag mfi2568aes that keeps getting ice on the top
I have a maytag mfi2568aes that keeps getting ice on the top right half of the evaporator core. First the ice maker quit working then food in freezer thawed. now freezer is around 43 degrees and refri… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My dehumidifier seems to run properly in all visual and sound
My dehumidifier seems to run properly in all visual and sound respects but it only removes a very minimal amount of water even if it runs on two hour cycle for a day and the registered room humidity i… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
Kenmore model 795 Top Freezer refrigerator. Symptom: Ice
Kenmore model 795 Top Freezer refrigerator. Symptom: Ice Maker works fine dispenses cubes well but after 12 hours cubes start to thaw and re-frezze in collection tray. Had icemaker replaced and freon … read more
gst85
gst85
Appliance Tech
3,355 satisfied customers
Hello Our GE Monogram 36 refrigerator bulit-in had water
Hello Our GE Monogram 36 refrigerator bulit-in had water collecting at the bottom of the unit this morning. The Unit is just a refrigerator it does not have an ice maker or freezer. The Owners manual … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
With a 1950s GE single-door fridge, a tech checked the charge
With a 1950s GE single-door fridge, a tech checked the charge recently and it was a little (not a lot) low and he added some HotShot. Now the fridge can't get below 50 degrees even with the temp contr… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
My practically new Amana 25cu side-by-side refrigerator/freezer
My practically new Amana 25cu side-by-side refrigerator/freezer has trouble freezing ice cream and ice pops. Any ideas?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Loved my two year old Goldstar LG dehumidifier until now(Model
Loved my two year old Goldstar LG dehumidifier until now(Model # XXXXX; SN # XXXXX). The fan comes on; the digital read comes on showing high humidity. After several hours of operation there is no wat… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have problem with my fridge GE PS123GRC. It cools to 51 and
I have problem with my fridge GE PS123GRC. It cools to 51 and the freezer also cools. A repair man(??) ..."fixed the compressor relay and sensor fan but that did not change the status. Then he replace… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
1980 Amana Refrigerater Freezer, Model #SXD26VP, The condensation
1980 Amana Refrigerater Freezer, Model #SXD26VP, The condensation tray at the very bottom, water fills the tray and runs over onto the floor. What part needs replacing an where is it? I guess its just… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a side-by-side LG frige model LRSC26922tt. I first notice
I have a side-by-side LG frige model LRSC26922tt. I first notice that the ice maker is dripping water and I see the ice is melting. I cleaned the ice maker and shut the door. After 5 hours, the freeze… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
Sub Zero bottom freezer refrigerator model 550. Ice builds
Sub Zero bottom freezer refrigerator model 550. Ice builds up inside refrigerator behind crisper drawers & water runs out from under refrig. What do I do?… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
Our Hotpoint refrigerator/freezer collects a lot of water in
Our Hotpoint refrigerator/freezer collects a lot of water in the refrigerator from condensation/melting ice from the freezer above. Is ther a way to prevent this from occuring? The amount of collected… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
I have a 15 year old Frigidaire frost-free refrigerator. When
I have a 15 year old Frigidaire frost-free refrigerator. When I bought it the salesman said it didn't have a drip pan and didn't need one - it would never leak. Ha! It has leaked like Niagra every sum… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have had contineous problems with my jennair side by side
I have had contineous problems with my jennair side by side ref. the freezer is always icing up and i have had repair guys out several times the last time they replaced almost every part in the evapor… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Central Air Question - I recently was watering my back garden
Central Air Question - I recently was watering my back garden and noticed so dry grass had collected on the condensing unit of my central air (Payne 1.5 ton - 20 years old) which was running at the ti… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x