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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21998
Experience:  Highly accurate diagnostician with over 30 years experience!
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Sansung ref #RF323TEDBBC ice maker will not open frozen. How

Customer Question

Sansung ref #RF323TEDBBC ice maker will not open frozen. How can I open it without shooting it off
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! There really is no way to thaw it without turning the appliance off to allow it to thaw if it will not open. You could be persistent with the hair dryer but risk damaging the plastic.

Customer: replied 1 year ago.
I knew that answer I was looking for an answer other than shutting the refrigerator off
Expert:  Kelly replied 1 year ago.

Well, there is no other way if you can't thaw it with a hair dryer without damaging it. So, no magic to provide you this time.