Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

The flame on my gas dryer won't stay on more than a few

Customer Question
Hi john, the flame on...
Hi john, the flame on my gas dryer won't stay on more than a few seconds. I replaced the coils today to no avail
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
1/29/2016
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,749
Experience: 9+ years being an appliance technician with factory training.
Verified

So first, keep in mind that everything must be completely re-assembled when testing the heat cycle and that means the front panel and everything else. This is because the air is sucked through the burner cone, up into the dryer, down through the lint filter and out of the back of the dryer. If you don't have the front panel on, then air just gets sucked through the door opening and the flame goes straight up and trips the light limit thermostat.

Also, keep in mind that the amount of time the flame is supposed to stay on depends on how wet the clothes are and how many clothes you have inside. If there are no clothes inside, 15 seconds or so on and 1 minute off is about average or so.

Now if you re-assemble everything and it still only stays on for just a couple seconds, either your vent is clogged, or you have a bad control board and the control board would need to be replaced. Disconnect the vent from the back of the dryer and run a cycle with clothes inside to see if they dry better and if so you know you need to clean the vent through your house.

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Thank you very much, I put the front panel back on, but not the door, does that make a difference? Also, I jumpe the wires in the burner thermostat and it stayed on, would that mean that the thermostat is bad?
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

yes, that makes a difference. The door needs to be on or the air sucks through the door way instead of the burner. if you jump the burner thermostat and it's working now, it means the air isn't flowing properly which makes since because the door isn't installed.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Thanking for your help Tyler, I ordered a thermostat that will be here Wednesday. I will gladly compensate u once it's all fixed. Thanks again.
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

ok...

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Ok, the dryer is all back together and I'm still having the same problem. I did jumper the wires going to the burner thermostat and the flame stayed on. Does that point to the problem?
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

If the high limit thermostat by bypassed caused the flame to stay on, it means your vent is restricted. Again, understand that the flame does NOT stay on all the time. In fact it's off significantly more than it's on. It cycles on and off throughout a cycle. you would have to run an actual cycle to see if it's drying properly or not and if it's not then it means you have a clogged vent.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Hi Tyler, sorry it took so long to get back to you. I cleaned the vent out and the clothes are only about 80% dry when the dryer shuts off. I am pretty confused at this point. What the hell can be causing that? Gas valve?
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

disconnect the vent. If you still have problems then you have a bad control board because when you bypass the high limit thermostat you said it will keep heating which means the gas valves are good

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,749
87,749 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,749 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Whirlpool refrigerator WRX735SDBM00 snK53817693-ice make
whirlpool refrigerator WRX735SDBM00 snK53817693-ice make will not fill with water. Where is water valve? I can not get the ice maker to slide out. Latch is disengaged on left side of ice maker. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,041 satisfied customers
My 2000 vintage GE Harmony washer is making a groaning noise
My 2000 vintage GE Harmony washer is making a groaning noise as the tub moves. what could it be? Possibly a bearing? … read more
Dan Morehouse
Dan Morehouse
Owner Morehouse Appliances LLC
Bachelor\u0027s Degree
26 satisfied customers
I have a Kenmore Elite Model 970698281, Serial Number VF
I have a Kenmore Elite Model###-##-#### Serial Number VF 50732805 and I inadvertently pressed the Cooktop Lockout. How do I release it so that I can use my stove? … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I just got a new GE refrigerator, with a door Ice maker, how
I just got a new GE refrigerator, with a door Ice maker, how do I get it to work? … read more
Dan Morehouse
Dan Morehouse
Owner Morehouse Appliances LLC
Bachelor\u0027s Degree
26 satisfied customers
Can you give me instructions for start up for a Bosch Super
Can you give me instructions for start up for a Bosch Super Silence 39 dbs … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,041 satisfied customers
My fridge is bipping incessantly but still operating. It's
My fridge is bipping incessantly but still operating. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,041 satisfied customers
I am troubleshooting my dishwasher issue. Kenmore elite
not sure yet. it stops in between wash cycle. i suspect the heating element is the problem … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,041 satisfied customers
The soap dispenser doesn't work. Won't stay closed. Two
The soap dispenser doesn't work. Won't stay closed … read more
Tyler Z.
Tyler Z.
Appliance Doc
87,749 satisfied customers
Our jenn air dishwasher failed to fully drain after the last
Our jenn air dishwasher failed to fully drain after the last cycle and now it won't start for a new cycle. The lights activate when we follow the normal starting procedure, but nothing happens. We tri… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I want to repalce fill hoses but can not reach to remove
I want to repalce fill hoses but can not reach to remove from machine … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,041 satisfied customers
My Maytag washer agitator will moves very slow on wash but
My Maytag washer agitator will moves very slow on wash but on rinse it spins normal? … read more
lm0494
lm0494
7 satisfied customers
I have a 2 year old kitchen aid dishwasher. It has been
Hi, I have a 2 year old kitchen aid dishwasher. It has been performing wonderfully until the last few months. It is not completing the cycle. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
We've noticed our Maytag Neptune gas Dryer (mdg5500aww) gets
We've noticed our Maytag Neptune gas Dryer (mdg5500aww) gets warm at the control panel when not operating. Is this a problem? … read more
Tyler Z.
Tyler Z.
Appliance Doc
87,749 satisfied customers
I have a Whirlpool refrigerator model wrf991boom00 and the
I have a Whirlpool refrigerator model wrf991boom00 and the ice maker is not making ice I don't get any light from the optic sensor at all I've done the test and still get no light is it a bad optics b… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Can I talk by ohone. I day. Refrigerator not cooling.
I day. Refrigerator not cooling. Kenmore coldspot side by side model from 2006. What could I try or is it unrepairable. … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I am trying to replace heating element in a maytag dryer
I am trying to replace heating element in a maytag dryer model sde4606ayw … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I am a renter, and our place has a GE GSS25WGPD side-by-side
Hi, I am a renter, and our place has a GE GSS25WGPD side-by-side Refrigerator. We are experiencing an intermittent issue with the freezer and refrigerator where the temperature will raise higher than … read more
Tyler Z.
Tyler Z.
Appliance Doc
87,749 satisfied customers
Tyler, my GE wall mounted oven ( mdl# JRP24GV1BB) threw a F3
Hi Tyler, my GE wall mounted oven ( mdl# *****) threw a F3 fault code. Researching the fault, it says the temperature sensor may be bad. I took out the 2 screws and then pulled out the sensor approx. … read more
Tyler Z.
Tyler Z.
Appliance Doc
87,749 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x