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I have a Viking gas oven (36VGIC) 2005. When the oven is on…

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I have a Viking gas...
I have a Viking gas oven (36VGIC) 2005. When the oven is on I have problems lighting the top burners. The igniters just click constantly and I have to use a match to light the top burners. What should I do
Submitted: 2 years ago.Category: Appliance
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Answered in 2 hours by:
1/27/2016
Appliance Technician: John, restaurant equipment technician replied 2 years ago
John
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2,136
Experience: 25+ years experience. I'm now employed by a commercial cooking equipment service company
Verified

It sounds like the oven gas regulator is not supplying enough gas for both the oven and the top burners at the same time. If the oven is not turned on, do the top burners light? Does the range operate on propane or natural gas?

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Customer reply replied 2 years ago
the top burners work fine when the oven is off
Customer reply replied 2 years ago
Natural gas
Appliance Technician: John, restaurant equipment technician replied 2 years ago

OK. The gas regulator is most likely the culprit. Please check the gas supply line behind the range to see if there is a gas regulator in the line, and, whether or not it has a removable cap with a slot in it. Please let me know what you find.

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Customer reply replied 2 years ago
Ok. I will wait until my husband gets home in about an hour and will get back to you.
Appliance Technician: John, restaurant equipment technician replied 2 years ago

OK. Thank you.

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Appliance Technician: John, restaurant equipment technician replied 2 years ago

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