How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22243
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Why does my (from what I can gather) new Kenmore front-load

Customer Question

Why does my (from what I can gather) new Kenmore front-load P/N###-##-####A washer start a cycle at say 45 minutes, agitate slowly (and smooth) while filling for the first minute, and then the timer jumps to three minutes remaining and then seems to stall for the remaining three minutes?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect there is a problem with the control module. Unplug the appliance for at least 4 hours to reset the electronics. Does the behavior change when power is restored?