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Why does my (from what I can gather) new Kenmore front-load…

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Why does my (from what...
Why does my (from what I can gather) new Kenmore front-load P/N###-##-####A washer start a cycle at say 45 minutes, agitate slowly (and smooth) while filling for the first minute, and then the timer jumps to three minutes remaining and then seems to stall for the remaining three minutes?
Submitted: 2 years ago.Category: Appliance
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Answered in 1 day by:
1/28/2016
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,026
Experience: Highly accurate diagnostician with over 30 years experience!
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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect there is a problem with the control module. Unplug the appliance for at least 4 hours to reset the electronics. Does the behavior change when power is restored?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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