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I have a Electrolux stack washer, EIFLS60JIWO, and when I…

Customer Question
I have a Electrolux stack...
I have a Electrolux stack washer, EIFLS60JIWO, and when I press the start button, the door locks, then the display says "Paused". Cannot get past this. Could you please help?? Thanks, ***** *'******
Submitted: 2 years ago.Category: Appliance
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Customer reply replied 2 years ago
how long does this usually take?
Customer reply replied 2 years ago
may I add that when I make a selection, the door sound locks, the display says sensing, then says paused
Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 day by:
1/28/2016
Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,977
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If it will complete a diagnostic cycle but not start a regular cycle, the electronic control has likely failed. If it will not start a cycle or go through diagnostics, there may be a door lock issue or a problem with the push button interface board. Will it run through a diagnostics cycle?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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