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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22913
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a zanussi jet stream 1400. I've put a wash in -

Customer Question

I have a zanussi jet stream 1400. I've put a wash in - nothing is happening, but the for is locked. I've tried skipping the programme, turning the machine on and off and pressing the start and reset buttons together for an error code. No joy. What next?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the door is remaining locked, the lock assembly is likely faulty or the control thinks there is water in the tub and is keeping it locked to prevent a flood. Is the drain pump running? Is there water in the tub?