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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22282
Experience:  Highly accurate diagnostician with over 30 years experience!
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Brand new thermador column freezer is beeping low when door

Customer Question

brand new thermador column freezer is beeping low when door is closed. when you open the door, it stops
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Odd that the behavior is exactly opposite of what it should be. Turn breaker off or unplug for at least 1 hour. Any change when plugged back in?

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 1 year ago.
It's model T18IF800SP/58. Serial number(###) ###-####
Expert:  Kelly replied 1 year ago.

Thank you. Does the light come on when the door is opened?

Customer: replied 1 year ago.
it goes off when it's closed
Expert:  Kelly replied 1 year ago.

Okay, so that verifies the door switch is working. I would contact a warranty provider, I suspect there is an issue with the electronics in the machine. I am happy to help you look into that, though, if you prefer to do so at your own expense and avoid warranty service.