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OK let me explain how a water softener works and then you will follow my thinking and response to your question. Water is fed into a container full of ceramic beads, these act like a magnet to the calcium solids and duly extract them from the water the now soft water passes through into you water system. The next bit is where people get confused, periodically the ceramic bead container has to be back flushed to wash away the calcium. This is done by mixing salt with water into a brine solution and flushing the bead chamber with the brine which is then deposited down the drain. Once this has taken place the system reverses and soft water once again is supplied to the home system. Most systems can advise that you are short of salt, they can mix a quantity of salt with water (if the salt is there) and backflush (if the salt isnt there it will just backflush with clean water. ) So in answer to your original question, NO the water pressure is the water pressure it is not controlled by the water softener and it is quite normal to have water in the tank. I hope that has helped in some small way You need to check the water inlet pressure first rather than think its the softener.
Would you now kindly rate the information given, once done you can ask further questions at no extra cost, thank You for using JA and have a great evening - Ian
You should have a bye pass facility which will allow you to connect the main supply directly and completely circumvent the water softener. If you do this then this will confirm that the water softener is faulty or not.
OK glad you found the problem and are now up and running again, would you therefore rate the advice given by selecting from the star rating system at the top of the page, once done you can come back to me at any time if needed. Thank you for using JA and have a great day - Ian