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My mother's Whirlpool electric range has been giving an…

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My mother's Whirlpool electric range...
My mother's Whirlpool electric range has been giving an error code F9 and the oven won't work. (The stove top still works fine.) This started a few days ago when there were several brief power black outs. She called Whirlpool and they recommended turning off the circuit breaker. She tried that. I also tried unplugging the stove entirely (thinking that she may not have hit the right circuit breaker.) Nothing has worked so far.
Submitted: 2 years ago.Category: Appliance
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1/24/2016
Appliance Technician: Sean F., Customer Service replied 2 years ago
Sean F.
Sean F., Customer Service
Category: Appliance
Satisfied Customers: 202
Experience: Appliance Tech at Appliance Repair
Verified

Thanks for using Just Answers. My name is***** come from a family background of appliance service and have over 20 yrs in the field. If you have been waiting, sorry, don't get discouraged. I am one of the techs on Just Answers and might have someone ahead of you. I WILL work as fast I can to analyze your problem and get to you. Please understand that I am not at your home looking at the appliance myself. You are my eyes & ears! I will work with you to figure out what is wrong with your appliance. I will give you my honest professional opinion of the problem. But be advised there are some issues that require special tools to analyze or repair the problem. Thank you for excepting me for you appliance issue. I'll be right with you and please don't forget to rate my service at completion..

* Can you please get me the full model number off the unit? It should be on the leg of the unit. If you pull out the drawer you should see the model number sticker.

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Customer reply replied 2 years ago
Well, I will have to ask later. Not at her place now, but didn't have my computer when I was at her place. I'll try again tomorow when I'm over there.
Appliance Technician: Sean F., Customer Service replied 2 years ago

No problem, I will chat with you tomorrow.

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Appliance Technician: Sean F., Customer Service replied 2 years ago

If you are able to take a multi electrical meter with you tomorrow that will help.

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,909
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Do you still need assistance on your question?

My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

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