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I'm ***** *****. Frigidaire 4000 series dishwasher not

Customer Question
Hi..I'm ***** *****. Frigidaire...

Hi..I'm ***** *****. Frigidaire 4000 series dishwasher not operating. Panel lights, but it was advance set for a night washing and it ran through cycle w/out washing dishes. This d.w. sits on a slight overhang that is not insulated well. We had several very cold nights and did not run d.w. for a week due to being away. Have put heat tape on and direct heat toward pipes. When turning on, there is no sound whatsoever.

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

What other info is needed?

Submitted: 2 years ago.Category: Appliance
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Answered in 3 minutes by:
1/23/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,535
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?
and 4000 is not a Model number.

open the dishwasher door the model /serial tag should be on the tank face frame.

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Customer reply replied 2 years ago
PLD4375RFC
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Thank you!

When you select any cycles or options ,do you get any lights on the door?

And do you have a Volt-Ohm meter and know how to use it to be able to do any component or voltage tests?

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Customer reply replied 2 years ago
panel lights. have volt meter but really don't want pulling it out of wall.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

No need to remove it from it`s location but you will need to take the inner door apart to test the door switches to see if they are giving the control board run voltage to operate the dishwasher components.

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Customer reply replied 2 years ago
is there any kind of manual online or video that I can use to walk me thru it?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

no manual ,let me see if I can find you a video!

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Customer reply replied 2 years ago
ok thanks
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

This is as close to your model .

https://www.youtube.com/watch?v=euigMt51nNE

And your just going to open the door and test the door switches so disregard after about 1 min 35 seconds.

Test voltage to and from the switches on the Black and White wires connections looking for 120 volts A/c after you press on the door switch as if the door was closed.

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Customer reply replied 2 years ago
ok the video was helpful...will begin dismantling door
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

no problem you have two black and two white wires you will have one black wire that has constant voltage to one of the white wires ,then once you press the switch you should have voltage on the other black wire to the other white wire. looking for 120 volts a/c

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Customer reply replied 2 years ago
calling tech to finish job...prob replacing the board
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

do you have voltage to and through the door switches?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

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