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Contractor's Assistant: Thanks. Can you give me any more details about your issue?

Dishes are not rinsing properly. Soap particles are on them at end of cycle- this dish washer has been quite good in the past- there is residue on the bottom which I tried putting vinegar on- let it sit and then ran rinse cycle- maye better but problem not gone

Submitted: 2 years ago.Category: Appliance
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Answered in 17 minutes by:
1/23/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,551
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

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Customer reply replied 2 years ago
maytag MDBTT59AWW
Customer reply replied 2 years ago
I'm not liking this arrangement- iIfeel you are not helping me - just pulling me in for more money. I suspect I just wasted my $18. You want me to call- how much more is that?? I've been screwed, I do believe.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

I have not helped you because you Just gave me the models number 2 min ago .I do have to pull the info up .

And an expert has nothing to do with money we do not even get to see your personal info !

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Do you run the HOT water at the closest sink before starting a dishwasher cycle?

When the unit fills with water (the first 2 minutes) if you open the door is tha water level under the lower rack touching the black heating element?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

And you are NOT the only customer I`m assisting today .

after all it is a Saturday!!

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Ok so now your not answering me!!

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

And I never sent you a phone request That was the just Answer system NOT me!

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Do you still need assistance on your question?

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Customer reply replied 2 years ago
I was charged $5. And then $23. Why? I thought I was being charged $18.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

I `m only an appliance Expert .And we do not even get to see your personal info or money info .

I show you selected an question amount of 28 .00.

I have no idea why it was broken up into two different amounts .

Your best bet it to contact Just Answer admin.

We do not work in their offices in California, I my self am in Michigan .

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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