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Kitchenaid electric oven display is reading "Enter probe…

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***** *****; Kitchenaid electric...

***** *****; Kitchenaid electric oven display is reading "Enter probe temp or remove device" - this is an error. How can I remove this message and return to normal display?

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

Stove is Kitchenaid Model KESS907SSS00

Submitted: 2 years ago.Category: Appliance
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Answered in 3 hours by:
1/23/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,568
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Do you in fact have the meat probe plugged into the receiptical on the interior oven cavity?

If not have you recently cooked some thing in the oven that produced a large amount of steam?

And do you have the meat probe for the range if it is NOT in the oven at this time?

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Customer reply replied 2 years ago
We have not used, in fact do not have a meat probe. There is a jack in the oven.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Ok and you have not selected a convection bake cycle for this to appear on the display?

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Customer reply replied 2 years ago
That is correct. I am home now so can reply in a more timely way.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

ok so you do not have the probe for the oven ,did the display show Enter probe temp while the oven was in use or did it happens when the oven as not in use?

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Customer reply replied 2 years ago
When the oven was not in use
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

ok Lets first try this , take a straw and stick it close to the opening in the oven wall for the probe jack and blow into it ,then try the oven and see if it still shows enter probe!

Let me know

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Customer reply replied 2 years ago
I just tried that. The display remains.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

ok lets try one other thing Before we order a part .

turn the circuit breaker off to the oven for 5 minutes or more this should reboot the electronic control board if your lucky.

Let me know

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Customer reply replied 2 years ago
Ok, will do
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

ok if after you power it back up and it still shows the probe error the main control oven board will need to be replaced .

It is behind the console and under the cooktop .

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

http://www.repairclinic.com/vwo10/PartDetail/Oven-Control-Board/W10181438/1455823?rcaid=1000070
If you have any questions just reply back.

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Customer reply replied 2 years ago
Power back on. Message remains. Even if I ordered part, I believe it would require a professional installation. Correct?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

That just depends upon how mechanical inclined you are!

If you feel it is beyond your ability , only you will know that.

It can be replaced with basic hand tools.

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Customer reply replied 2 years ago
As it turns out, we managed to restore normal settings without ordering a new part. I just needed to give it some time and try various controls on a "try and see" basis.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

so the powering it off for over 5 minutes worked then?

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Customer reply replied 2 years ago
No. Other controls needed to be activated.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

What other control?

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