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I have a Kitchen Aid dishwasher. It is Superba Model KDS-16,

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Spec 17048. Problem: It appears...
I have a Kitchen Aid dishwasher. It is Superba Model KDS-16, Spec 17048.
Problem: It appears to respond to all settings except the cavity never empties. It always finishes a complete wash cycle leaving a good inch of water in the tub. This is true whether the shut-off valve on the water intake line is open or closed. Now this is strange. One would think that is it weren't draining and the input line were open that subsequent washs would cause a flood. So I think the dishes are being washed by the stagnant water in the tub and no water is entering or leaving no matter how the external input valve is set.
Submitted: 2 years ago.Category: Appliance
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Answered in 5 minutes by:
1/23/2016
Appliance Technician: Sean F., Customer Service replied 2 years ago
Sean F.
Sean F., Customer Service
Category: Appliance
Satisfied Customers: 202
Experience: Appliance Tech at Appliance Repair
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Thanks for using Just Answer. My name is Sean.

Do you happen to have a air gap that is about 2 inch tall on your sink?

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Appliance Technician: Sean F., Customer Service replied 2 years ago

If you do have a air gap it could be clogged and not allowing your dishwasher to drain properly. It is a easy fix.

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Customer reply replied 2 years ago
I'm not sure what you mean by an air gap. My kitchen sink is stainless steel. It's an integral unit with electric stove, sink and counter included. The sink is not a separate unit. The washer sits under the counter portion next to the sink. The sink is formed into the stainless steel
Appliance Technician: Sean F., Customer Service replied 2 years ago

If you look under your sink you should see a white drain hose that is coming from your dishwasher, Where does that hose hook up to under the sink?

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Customer reply replied 2 years ago
There is a wood wall between dishwasher and cabinet under the sink. A copper tube pierces this wall from dishwasher to cabinet under sink. The copper tube rises about 18 inches then clamps to a rubber tubing which goes to sink drain. A could decouple the rubber tubing from the sink drain and feed it into a bucket and observe if it discharges any water from the dishwasher when I energize the dishwasher. If no water come out I guess it could mean either of two things, the line is clogged or there must be a discharge pump and it is not operating. I'm suspecting it to be the latter, which then raises the question of repair, I doubt there is an orderable replacement. Any ides on how to proceed at that point?
Appliance Technician: Sean F., Customer Service replied 2 years ago

Can you hear a pump running when you put it into drain?

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Customer reply replied 2 years ago
Too much noise to tell. I use the Cancel/Drain setting. The inside of the dishwasher get all wet with water dripping from the dish racks. The residual water in the washer get all frothy, obviously being sloshed around.
Appliance Technician: Sean F., Customer Service replied 2 years ago

Will you please give me the full model number that is on the dishwasher? You will find it when you open the door. It will ether be on the side of the door or on the cabinet where the door closes.

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Appliance Technician: Sean F., Customer Service replied 2 years ago

Never mind on the model number. KDS-16 is the model number you gave. Sorry don't see many model numbers that short now days most are longer now days. This is a oldie but a goodie.

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Appliance Technician: Sean F., Customer Service replied 2 years ago

This unit don't have a drain pump it only has a drain solenoid. Do you happen to have a electrical multi meter?

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Customer reply replied 2 years ago
I do have a multimeter. Yes
Appliance Technician: Sean F., Customer Service replied 2 years ago

Unplug the dishwasher or turn the power off. When you get to the solenoid unplug the wires going to the solenoid and test for continuity at the solenoid. Let me know what you find.

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Customer reply replied 2 years ago
Sorry for the hiatus. Got diverted into some pressing problems. Will get back in a day or so.
Appliance Technician: Sean F., Customer Service replied 2 years ago

No problem.

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