Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Burkett. Whirlpool Gold Elec. Oven Microwave combo
,

Customer Question
***** ***** Burkett. Whirlpool...

***** ***** Burkett. Whirlpool Gold Elec. Oven Microwave combo

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

Oven latch came off, pulled it out of cabinet, replaced latch. now error E1 F2. did I short the control board?

Contractor's Assistant: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?

I can wait

Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 17 minutes by:
1/21/2016
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,204
Experience: 9+ years being an appliance technician with factory training.
Verified

This isn't a shorted control board, this means that the touchpad isn't being detected by the display board. Check the ribbon cable between the touchpad and the control board and make sure it's it's connected securely. If it all checks good then you need to order and replace the touch control panel, not the control board.

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,204
89,204 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,204 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Whirlpool gold accubake wall oven and microwave. Show error
Whirlpool gold accubake wall oven and microwave. Show error code E1 F5 and oven door will not unlock. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,204 satisfied customers
Kitchenaid superba microwave/oven combo. Had to take it
kitchenaid superba microwave/oven combo. Had to take it apart to replace the stupid light bulb in the microwave. When I powered it up to check the light before I put it totally back together the touch… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
How do you clear the error message E1 -F5- and turn the oven
How do you clear the error message E1 -F5- and turn the oven back on? I hit the clean button this morning instead of Broil then start, then stop immediately after that. Now the oven is off. I unplugge… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a whirlpool accubake gold microwave/oven com #gmc3054417
I have a whirlpool accubake gold microwave/oven com #gmc3054417 other #s sm4304417...853879154001...xnm3741222...everything works fine except microwave....went out about a year ago...looks like it wor… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,204 satisfied customers
i have a kitchen aid oven microwave combo. the microwave is
i have a kitchen aid oven microwave combo. the microwave is not heating and showing F1ES on the screen also change inverter. i know i can do to change the part myself but i need your help tell me or s… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,204 satisfied customers
I have a Whirlpool Gold accubake gaz range. Mod.YGW395LEGB5 After
I have a Whirlpool Gold accubake gaz range. Mod.YGW395LEGB5 After I did the selfclean ,it gives me the error on the pannel (E1 F5)… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Kenmore Self Cleaning Gas Range, model number 665.
I have a Kenmore Self Cleaning Gas Range, model number 665. 75014101, serial number RL2812449. I ran the self cleaning cycle yesterday and now the display reads "E1 F5" and the oven door is still lock… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a double oven from Whirlpool that I changed the ERC
I have a double oven from Whirlpool that I changed the ERC ,the touchpad and the door lock switch and I am still getting the same error codes E1 F5 F2. After 3 repairmen no luck still .I called Whirlp… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I just used the self-cleaning feature on my Whirlpool oven
I just used the self-cleaning feature on my Whirlpool oven and now I am getting an E1-F2 error code. Does that mean the control board has gone out or the oven temperature sensor has shorted out? I hav… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,803 satisfied customers
I have a whirlpool gold oven gas oven, and during the bake
I have a whirlpool gold oven gas oven, and during the bake cycle the oven shuts off with a E03 shown n the display. Is this something I can fix or do I need a repairman… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a whirlpool gold series oven with microwave built in,
I have a whirlpool gold series oven with microwave built in, it says E1 F2, I cannot get any buttons to work for either the microwave or oven, yet the interior lights work on both, any suggestions, Th… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
A qualified electrician (Limited English) has installed a Whirlpool
A qualified electrician (Limited English) has installed a Whirlpool Gold single oven, model GBS307prb01. When it is powered on the screen reads F2 & E1. The manual says to call a technician in this ca… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a double oven, self cleaning top oven, model RBD275PDQ15,
I have a double oven, self cleaning top oven, model RBD275PDQ15, showing error code E6 F2. Tried turning off and on circuit breaker and error comes back again. Now E6 is blinking f2 is steady. Phyllis… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
i am getting error code am71-ui42-eewet107 on my range serial
i am getting error code am71-ui42-eewet107 on my range serial # XXXXX XXXXX model # XXXXX XXXXX… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
Whirpool built in electrical oven. Key pad display would turn
Whirpool built in electrical oven. Key pad display would turn on and off through out day. Eventually, it went off and never came back on. However, oven light worked so I knew unit had electrical. I re… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
KitchenAid KEMS377DWH1 Combo Microwave & Convection Oven Wall
KitchenAid KEMS377DWH1 Combo Microwave & Convection Oven Wall Unit---- After power up the displays indicates F2 and E1 and the time. Pushbuttons do not work.… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a Whirlpool microwave/oven combo model GMC305PDQ4 serial
I have a Whirlpool microwave/oven combo model GMC305PDQ4 serial XL0601075. After replacing the bulb and turning on power a PF (I assume stands for power failure) comes and shortly thereafter E1 F2 fol… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a whirlpool Gold self cleaning oven (465) and ...
I have a whirlpool Gold self cleaning oven (465) and on the screen it has a E1 F5f fault code, how do we reset the oven so that it works?… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x