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I hope today finds you well. I'm looking answer to a humming…

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Good Afternoon, John. I...

Good Afternoon, John. I hope today finds you well. I'm looking for an answer to a humming washing machine, direct drive. Finally got the cover off, and I've got YouTube and Bing going looking for next steps to fix. The coupler turns, stiffly. Wire harness into motor looks okay.

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

Ok - Thank You. Washer fills, then hums, no matter where in any cycle the dial is turned to.

Submitted: 2 years ago.Category: Appliance
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Answered in 24 minutes by:
1/21/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,494
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

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Customer reply replied 2 years ago
Good Day, Woody.The washer is a Kenmore Model 110.24632300.Thank you.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

can you tell me where is the washer huming coming from?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

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