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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I hope today finds you well. I'm looking answer to a humming

Customer Question

Customer: Good Afternoon, John. I hope today finds you well. I'm looking for an answer to a humming washing machine, direct drive. Finally got the cover off, and I've got YouTube and Bing going looking for next steps to fix. The coupler turns, stiffly. Wire harness into motor looks okay.
JA: Thanks. Can you give me any more details about your issue?
Customer: Ok - Thank You. Washer fills, then hums, no matter where in any cycle the dial is turned to.
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

Customer: replied 1 year ago.
Good Day, Woody.The washer is a Kenmore Model 110.24632300.Thank you.
Expert:  Whrlp Master Tech replied 1 year ago.

can you tell me where is the washer huming coming from?

Expert:  Whrlp Master Tech replied 1 year ago.

Do you still need assistance on your question?