How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My name is ***** *****. the samsung refrain i have the water

Customer Question

Customer: my name is ***** *****. the samsung refrain i have the water won't dispense , the ice works but the water won't i am thinking it is the switch
JA: Thanks. Can you give me any more details about your issue?
Customer: rf4287hars is the model , how hard is it to change the switch in the front panel
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: I am cooking dinner , I will check back later tonight , i would like to try and do it myself so i will check in with you later if you can guide me through it
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Expert:  Sean F. replied 1 year ago.

Thanks for using Just Answers. My name is***** no one has responded to you sooner.

Do you happen to have a multi meter? I am want to see if you have a bad water valve located on the back of the unit.

Unfortunately you more likely have a bad dispenser lever assembly. I see this problem quite often.