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Hello, I'm Joel thank you for your interest in our service. If you have been waiting a whileI apologize as I try to help as many customers as possible in a timely manner. I am nowavailable to help you with your question. Give me just a minute and I will be right with you working on your answer now. Thanks.
The timer control on your washer is bad and needs to be replaced:
Part #: W10243947
I have linked you to the part at sears but you may find one less extensive on amazon or ebay, just do a search for that part number listed above at those sites if you want to shop around.
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