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My Broiler will not come on. Kitchenaide double oven gas…

Customer Question
My Broiler will not come...
My Broiler will not come on. Kitchenaide double oven gas range model kgrs505x
Submitted: 2 years ago.Category: Appliance
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Answered in 9 minutes by:
1/19/2016
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,826
Experience: 9+ years being an appliance technician with factory training.
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If only the broiler doesn't work then it sounds like the broil igniter mounted to the back of the top burner just needs to be replaced. These igniters are designed to last 6-8 years before they get weak and need to be replaced. Even if they glow it doesn't mean they are good. They must draw 3.2 amps or the oven gas safety valve won't open to allow gas into the burner for safety reasons

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Customer reply replied 2 years ago
This stove is only 18 months old??
Can this be tested or ohmed out? I think their is an on board diagnostic test for this oven. Can you tell me how to access to check for faults?
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

There won't be a fault for this issue and yes the unit does have errors but the errors appear right on the screen as soon as an error is detected and won't go away until you fix the error.

You can not ohm out the igniter but you can ohm out the gas valve. There are 3 terminals on the gas valve below the oven near the back. Unplug the oven and unplug the 3 wires. Test resistance between the top and middle terminals then test between the bottom and middle terminals. It should be around 215 ohms or so and if so then your valve is good

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Customer reply replied 2 years ago
Do I have to take the entire oven apart to replace the igniter? Is it easy to remove? If so how do I remove the igniter?
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

You may need to pull the oven forward and remove the entire back sheet metal panel, otherwise you can access it inside the oven just looking up to see it as well

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Customer reply replied 2 years ago
Do you have the part number and where can I buy this for the best price? What is the cost for this part?
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

You would need to speak with a parts store like repairclinic.com to look up parts

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Customer reply replied 2 years ago
Do I just remove two screws one front and one in rear to access inside oven? It looks like it is all one piece with wires routed through the rear wall, or is it a socket that the igniter plugs in to in side of the oven?
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago

The reason you would need to pull the entire out and remove the back sheet metal panel as I described before is to unplug the igniter if you can't do it from the front

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