Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Our built-in, over the oven GE Microwave is not heating.

Customer Question
What can be the cause...
Our built-in, over the oven GE Microwave is not heating. What can be the cause of this?
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
1/18/2016
Appliance Technician: Tyler Z., Appliance Doc replied 2 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,266
Experience: 9+ years being an appliance technician with factory training.
Verified

Good morning, and thank you for using this service. I'll be helping you with your problem today.

It sounds like you're on the right track. If the microwave still looks and sounds like it's working, but it's just not heating--that means your magnetron has likely failed. The magnetron is the part that actually creates the microwave to heat the food and it commonly goes bad and rarely gives a warning. The part itself costs about $150 so depending on the condition of the microwave, it may be better to just replace the microwave rather than repair it. Also, it will require you to un-install the entire microwave and remove the outer shell in order to access the magnetron for replacement so if you called a technician out it would be another $150 for trip and labor. Below is a link to the magnetron you'd need to order and replace for your model number.

CLICK HERE for magnetron

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,266
89,266 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,266 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Yews we bought a Ge microwave/convection oven for our
Yews we bought a Ge microwave/convection oven for our studio/guest house last year. Our oven in our main summer house just broke so we went to use the one in our guest house and were shocked to find a… read more
Rusty S
Rusty S
Technician
282 satisfied customers
Yews we bought a Ge microwave/convection oven for our
Yews we bought a Ge microwave/convection oven for our studio/guest house last year. Our oven in our main summer house just broke so we went to use the one in our guest house and were shocked to find a… read more
Rusty S
Rusty S
Technician
282 satisfied customers
I am looking to replace the microwave for a GE Profile built
I am looking to replace the microwave for a GE Profile built in with a built in capable convection microwave. All of the specs say "should not be installed over a glass wall oven. The existing oven is… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
GE built in microwave model ZE1660SA003. For about a month,
GE built in microwave model ZE1660SA003. For about a month, off and on, we would put something in to heat, press the time (usually 30 seconds) and the light would come on, but the turntable would not … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I had my kitchen remodeled about 25 years ago. I had a built
I had my kitchen remodeled about 25 years ago. I had a built in GE Oven with a built in GE microwave over it. The microwave is 23 x 14.5. I would like to replace the microwave as it is only 700 watts.… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Is the GE Microwave table top oven Model # XXXXX safe
Is the GE Microwave table top oven Model # XXXXX safe to use. I purchased one Dec. 31, 2011 and it made a grumble noise today and quit. I took it back to Home Depot and they replaced it and we put the… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a GE Microwave JNM 1541. It makes a deep, moaning/whistle
I have a GE Microwave JNM 1541. It makes a deep, moaning/whistle (almost like a foghorn). Not sure what's causing it. Any ideas?… read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
I have a built-in GE Microwave Oven [2007 model year] that
I have a built-in GE Microwave Oven [2007 model year] that suddenly stopped generating heat. What could have caused this?… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Something happened to our GE built-in, over/under microwave
Something happened to our GE built-in, over/under microwave oven & oven. I didn't see what button was pushed on the microwave, but now no buttons or commands work. The only thing on the numerical scre… read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
I have a GE microwave that is above my stove. Recently it
I have a GE microwave that is above my stove. Recently it has stopped heating up. Is there something i can troubleshoot, or should i call out a tech....or should i get a new microwave.. Money is very … read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
Hi, we have a GE Oven, the light went out, looks like we have
Hi, we have a GE Oven, the light went out, looks like we have to unscrew the light fixture. Is that tricky and what kind of light do we use to replace it? Secondly the bottom heating element is acting… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
The first time we used our new GE microwave, we overcooked
The first time we used our new GE microwave, we "overcooked" a potato to the exreme, and now it won't work. Have we ruined it? We didn't allow for the increased power over the unit we replaced.… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
One day my GE spacemaker 2.0 over the range microwave oven
One day my GE spacemaker 2.0 over the range microwave oven suddenly died. We were cooking chicken in the broiler of my regular oven, and using the mircowave's built in clock and fan features. When gon… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,266 satisfied customers
I have a GE Microwave, model Spacemaker 2.0, that was part
I have a GE Microwave, model Spacemaker 2.0, that was part of our house purchase in 2006. The microwave works [goes on, lights and display all function properly] with one giant exception, it doesn't h… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a GE Microwave Oven model JVM190K built in oven. After
I have a GE Microwave Oven model JVM190K built in oven. After using the microwave all of a sudden there was no power to the oven. I checked the house circuit breaker and it was fine. I also reset the … read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
Spacemaker Microwave GE Model # XXXXX Serial #RH900468
Spacemaker Microwave GE Model # XXXXX Serial #RH900468 B was working fine this morning, then I opened the door to take something out I just finished microwaving for 1 minute in a microwave bowl that I… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
I have a GE Profile Performance Sensor Convection Over the
I have a GE Profile Performance Sensor Convection Over the range Oven Model number JVM1190AY 003. I only used it a couple of times since we bought our house and i believe it sparked. How can I diagnos… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I tried cleaning my built in GE oven/microwave. The cleaning
I tried cleaning my built in GE oven/microwave. The cleaning process started fine but now the oven remains locked and I have an F2 error message.… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x