Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Whirlpool Cabdrio platinum dryer model Wed8000bw0…

Customer Question
I have a Whirlpool Cabdrio...
I have a Whirlpool Cabdrio platinum dryer model Wed8000bw0 that after running for 5 min or so in the normal setting will turn on the check vent light and decrease the minutes from 47 to 4.
Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
1/18/2016
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3,005
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified

Hello, this is Dave and I'm happy to help you. This could happen if there is an open circuit in the moisture sensor circuit or a bad control. Do you have a meter to test the resistance in the sensor circuit from the control down?

Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Good. If you can get to the control under the dryer top you need to do a test from the P13-1 to P13-2 wires. They will be yellow with red stripes. Pull the connector off to test on these two wires. At first there should be no ohms reading on the lowest scale and then tape a paper clip or other wire across the two metal sensor strips in the front of the drum near the lint filter and do the test again. You should read continuity.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Ok so I did tape a piece of wire to the sensor inside tub and tested the yellow and red wore and got no continuity but I couldn't confirm that it was p-13 connector didn't see that on the board.
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

That's ok as long as the connector was pulled off because there should only be two yellow/red strip wires. If you got no reading there is a break in either one of the wires or where they connect to the metal strips. If you check each wire from the connector to either of the strips you should not get continuity on the bad side and then check to see where it is disconnected.

Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Do you have an update on the testing?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
After replacing the moisture sensor it now works on every setting except normal.....If set to normal it still shuts off pre maturely and check vent light comes on I tried detaching vent to see if it was related to vent and it still happens.
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

Are the wet clothes hitting the sensor? If the dryer is tilted too far and the clothes miss the sensor this could happen. Other than this I can only think of the main control but why only the normal cycle?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
I don't know it only does that on normal any other cycle it's fine...that's what made me think it had to be related to the control other wise it would be consistent with each sensor dry cycle correct? What is the main control part number?
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 years ago

I would agree that it shouldn't be related the the sensor since only normal is affected. The control is W10532428

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Tech Dave Your Own Question
Appliance Tech Dave
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3,005
3,005 Satisfied Customers
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore

Appliance Tech Dave is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The red check-vent light comes on my whirlpool cabrio dryer.
The red check-vent light comes on my whirlpool cabrio dryer. We have taken the back cover off and cleaned the lent out and cleaned the vent in the dryer. It has good air flow but the light still comes… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,375 satisfied customers
I have a Frigidaire Gallery dryer that shuts off mid drying
I have a Frigidaire Gallery dryer that shuts off mid drying cycle. If the heat setting is on high it shuts off after maybe 10 minutes...lights flashing (estimated time and the five LEDs below all flas… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Whirlpool Cabrio Platinum, soon after I start it,
I have a Whirlpool Cabrio Platinum, soon after I start it, it beeps as if it's done. I tried taking off the vent tube like stated before and that still isn't working. … read more
AppTech8579
AppTech8579
1,774 satisfied customers
I have a Whirlpool Cabrio Dryer model WED8000BW0 there isn't
I have a Whirlpool Cabrio Dryer model WED8000BW0 there isn't any heat coming out on any of the settings manual or automatic . Could it be the heating element has gone bad and how easy is it to replace… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Magtag Epic z #MDG9800TQ0 Gas Dryer. Turns on, lights, gets
Magtag Epic z #MDG9800TQ0 Gas Dryer. Turns on, lights, gets warm (not hot), just hot enough to dry clothes in single cycle. Takes 3 to 4 cycles. Vent piping clear and clean. No apparent build-up of li… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Maytag gas dryer model mgdz 400tq about 4 years old.
I have a Maytag gas dryer model mgdz 400tq about 4 years old. It only heats to about 110 degrees.and clothes are taking forever to dry and it shuts off with wet clothes prior to the time displayed whe… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Hello I have a Whirlpool Gas Dryer. Mod # XXXXX Serial#
Hello I have a Whirlpool Gas Dryer. Mod # XXXXX Serial# XXXXX(NNN) NNN-NNNN When I start the dryer the ignotor glows, the burner fires and all systems go. After approx 4-5 mins the burner goes out. Af… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Troubleshooting the Kenmore Elite Electric Dryer, Model 110-60942990 My
Troubleshooting the Kenmore Elite Electric Dryer, Model 110-60942990 My dryer dries the clothes but will stop and start many times on its own until they are dry. This can take a long time. What would … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
LG Dryer DLG3744W Is taking too long to dry. Vent already
LG Dryer DLG3744W Is taking too long to dry. Vent already cleared. Can you change coils in this dryer.… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
hello, kitchenaid dryer superba, mod KGYS850LT0my wife
hello, kitchenaid dryer superba, mod KGYS850LT0 my wife says clothes are not drying for hrs... it seems to be intermittent, the heat will not come on for a while then all of a sudden it does... if she… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a gas whirlpool dryer. the heat element gets hot lights
I have a gas whirlpool dryer. the heat element gets hot lights burner runs about 5 min then the flame goes out. any ideas?… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
MAYTAG MD-33 TAKES TOO LONG TO DRY CLOTHES ALSO NOTED INTELLIDRY
MAYTAG MD-33 TAKES TOO LONG TO DRY CLOTHES ALSO NOTED INTELLIDRY LIGHT NEVER ON WET(BLU LIGHT) ANY MORE… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Hi Larry, I have a Whirlpool Duet Dryer (Model GGW9250PW1).
Hi Larry, I have a Whirlpool Duet Dryer (Model GGW9250PW1). I bought it used...it's 3 years old according to former owner. The dryer can't get the clothes dry....always have to run them through twice … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a Maytag Neptune Dryer that is about 4 years old. It
I have a Maytag Neptune Dryer that is about 4 years old. It runs but the heat is not enough to dry the clothes. When I put it on Sensor it displays 90 minutes.… read more
rob clement
rob clement
service/technical manager
Vocational, Technical or Trade Scho
573 satisfied customers
I have a duet whirlpool dryer which most of the automatic sensing
I have a duet whirlpool dryer which most of the automatic sensing settings do not work. (Heavy duty does work.) Currently we are using the dryer on timed dry. This works but it takes about three 30 mi… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
My gas dryers burner will ignite and stay on for several minutes
My gas dryer's burner will ignite and stay on for several minutes and then the burner stops. no difference when I change temp selection i jumped thermostat leads with no change if I let the dryer set … read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Gas Whirlpool dryer. Short heat cycles. Set at 70 min , she
Gas Whirlpool dryer. Short heat cycles. Set at 70 min , she heats and runs for +/- 30 minutes then cools off. Turn off (as a reset) will not ignite at all. Wait +/- 25 min , restart. Same as above. Ve… read more
Bret
Bret
High School or GED
10 satisfied customers
My frigidaire gallery dryer glgr642as5 wont work in automatic
My frigidaire gallery dryer glgr642as5 won't work in automatic settings. It will start and then quit before the cycle is done and won't start for an hour or so. It works on timer but seems to take a l… read more
Richard
Richard
Vocational, Technical or Trade Scho
8 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x