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My kitchen aid mixer won't shut off. I have to control it by…

Customer Question
My kitchen aid mixer won't...
My kitchen aid mixer won't shut off. I have to control it by the plug. Is there a way of fixing it?
Submitted: 2 years ago.Category: Appliance
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Answered in 5 minutes by:
1/17/2016
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.

Yes the speed control may be bad if it is a newer model they go bad a lot and the older ones can a lot of times be adjusted. Do you know the complete model?

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Customer reply replied 2 years ago
KSM90
Customer reply replied 2 years ago
300 watts
Customer reply replied 2 years ago
Are you there or is this a scam?
Customer reply replied 2 years ago
Helloo
Customer reply replied 2 years ago
It's an older model so is there an adjustment?
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Yes I am here, here is what you need to do to get this fixed.

CLICK HERE

We are on the honor system for our time, all I ask is please rate my service using the STAR RATING LINK on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

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Customer reply replied 2 years ago
what service? You didn't even tell me what was wrong or what had to be fixed. I could have watched videos on my own. This is no answer.
Customer reply replied 2 years ago
If I cannot get an answer that helps, I can't see any reason for paying.
Customer reply replied 2 years ago
far I am not impressed and if I am not satisfied, I will cancel my account.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Ok let me get this straight if you knew where to look for what was wrong you would have I thought it would be nice to have a video so you can see what to do, I guess you are looking for something more for free as I can see, so yes cancel your account so who is the scammer here?

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Customer reply replied 2 years ago
You better develop a better attitude mister if you're dealing with the public. I asked for service for pay, not a freebie. So far, you have not told me anything for my money. I have a problem that your company said they can solve so I took them at their word. So far, for the money I committed, I have learned nothing. I want an answer not a video. Use words to resolve the problem please.
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

Yes I am using words take the freebie and have a good weekend.

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Customer reply replied 2 years ago
I want the response here as I won't be able to retrieve my email until Tuesday. Otherwise use the following email - eain*******@gmail.com
Customer reply replied 2 years ago
eain*******@gmail.com
Customer reply replied 2 years ago
The first technician was rude and didn't seem to know the answer to my problem. Do you?
Customer reply replied 2 years ago
If you can't help me, why should I pay you?
Customer reply replied 2 years ago
Are you there? Otherwise I will cancel my account
Appliance Technician: Appliance Guru, Owner and Technician replied 2 years ago

It is open for other experts as of now

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Customer reply replied 2 years ago
Thank you. I suggest that the first technician learn some manners and the proper way to talk to a customer.
Customer reply replied 2 years ago
He accused me of looking for a freebie when all I expect is what I am paying for - an answer to my problem or an acknowledgment that it cannot be fixed.
Customer reply replied 2 years ago
Do you think you will have an answer for me tonight?
Customer reply replied 2 years ago
I'm afraid if I get off this site, I'll never get my answer and lose money also.
Customer reply replied 2 years ago
Are you there?
Customer reply replied 2 years ago
This is beginning to sound like a scam.
Customer reply replied 2 years ago
I don't want to wait 24 hours for an answer. I'll give you 5 more minutes and if I hear nothing, I am canceling my account. It's 10:40 PM east coast.
Customer reply replied 2 years ago
3 more minutes to go
Customer reply replied 2 years ago
Times up
Appliance Technician: bonzaco,
 replied 2 years ago
bonzaco
Category: Appliance
Satisfied Customers: 1,517
Experience: Owner at Dales Electronic
Verified

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