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Name: Vicki. After removing the top and finding nothing

Customer Question
Name: Vicki....

Name: Vicki. After removing the top and finding nothing wrong visibly, I turned the machine onto its side. When I rotated the motor using the belt in a clockwise direction, there is a scraping noise. Can't tell if the noise is coming from the motor or the pump. I s'pose if I disconnect the belt that would pin it down. Either way, should I ditch the machine or is it worth replacing the motor or pump?

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

The machine makes a very obnoxious noise when in the spin cycle. The noise is minimal when in wash cycle. But so far everything still works.

Contractor's Assistant: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?

Yes I can wait.

Submitted: 2 years ago.Category: Appliance
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Answered in 16 minutes by:
1/16/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,570
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

I`m assuming a clothes washer but not 100% sure.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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