Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My name is ***** *****. Our kenmore elite oasis dryer was…

Customer Question
My name is *****...

My name is ***** *****. Our kenmore elite oasis dryer was working, just not heating. We got a themal fuse and the thermostat that goes with it and replaced it and now it won't turn, but there's power to it.

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

The model # ***** ***** The dryer was spinning, but not heating. We figured out that the vent was almost totally plugged, so the fuse must have gone. We cleaned the vent took everything apart cleaned it all out, replaced the fuse and thermostat (we got a "thermal fuse kit"). We've put it all back together and now it won't spin.

Submitted: 2 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 31 minutes by:
1/16/2016
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,692
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

If the thermal fuse was bad the dryer would not tumble.

have you taken the unit back apart to make sure all of the wiring is on correctly?

Ask Your Own Appliance Question
Customer reply replied 2 years ago
Well, it was tumbling before we replaced it, so does that mean it wasn't a bad thermal fuse? I read that sometimes the dryer would stop tumbling, but sometimes it just wouldn't heat, but would still tumble.We double checked the wiring before we put it back together. That thing is a beast to take apart.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Yes you are correct the original issue of tumbling and no heating was NOT a thermal fuse issue

On gas dryers it will still tumble with a bad thermal fuse ,but not on electric heat dryers the thermal fuse kills the entire dryer .

if all you did was put in a thermal fuse make sure the wiring in on the thermal fuse and that the wiring is back on the door switch correctly both of those will stop the dryer from running/ tumbling.

Ask Your Own Appliance Question
Customer reply replied 2 years ago
okay, we'll re-check those connections. It's an electric dryer though, so what would be the original reason it was not heating, but still tumbling?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

In the heater circuit you have the heater relay on the control board , Two thermostat ,the heating element and a switch on the drive motor itself.

Do you have a Volt-ohm meter and know how to use it to be able to do any component or voltage testing on the unit?

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 years ago

Do you still need assistance on your question?

Ask Your Own Appliance Question
Was this answer helpful?
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Is there a reset on an Electrolux electric dryer? Control
Is there a reset on an Electrolux electric dryer? Control panel flashes on and off when trying to start. Model eimed55imb0. Have tried turning off the breaker and unplugging the dryer multiple times.… read more
Joel Swenson
Joel Swenson
High School or GED
3,729 satisfied customers
I am working on a maytag dryer, I am replacing the motor. The
I am working on a maytag dryer, I am replacing the motor. The modle # XXXXX XXXXX serial # XXXXX What I have ran into is a wiring problem.In the instructions it says that the old motor should have a g… read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
GE Profile electric dryer will start, but it wont stay on.
GE Profile electric dryer will start, but it won't stay on. When I rotate the start knob to the "on" position, the machine turns on, but it shuts off when I release the knob. I need to hold the start … read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
Our electric dryer (<4 years old) sounds like a bearing is
hi our electric dryer (<4 years old) sounds like a bearing is going - are there any user friendly fixes? … read more
Ray
Ray
Appliance Repair Technician
High School or GED
324 satisfied customers
Our Maytag centennial electric dryer will not heat up.
Our Maytag centennial electric dryer will not heat up … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,692 satisfied customers
Electric dryer model DLEX3001W is making a loud rumbling
Electric dryer model DLEX3001W is making a loud rumbling noise. I am not sure if tub is powered by belt or a roller of some type. I am a do it youselfer so I would like a schematic of the machine if p… read more
Gavin
Gavin
Whitegoods Engineer
Electrical Installation Level 3
37 satisfied customers
Have a Sears Elite Electric Dryer and trying to replace the
Have a Sears Elite Electric Dryer and trying to replace the control panel but cant figure out how to remove the top panel. We opened the back and see the broken control panel but it is unable to be re… read more
Ray
Ray
Appliance Repair Technician
High School or GED
324 satisfied customers
Kenmore Electric Dryer Model No. 110.68522700 - Will not
Kenmore Electric Dryer Model No. 110.68522700 - Will not start. It has power (light comes on when door is open). Should I change the push button start switch or the timer as my 1st attempt to repair. … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,692 satisfied customers
We have a Kenmore electric dryer that sometimes heats and
We have a Kenmore electric dryer that sometimes heats and other times does not. We measured the resistance between the timer and the heating element terminal and got a reading of 9.6 ohms. A video we … read more
Ray
Ray
Appliance Repair Technician
High School or GED
324 satisfied customers
I have a Samsung DV48H7400EW/A2 electric dryer. It is
Hello! I have a Samsung DV48H7400EW/A2 electric dryer. It is working but gets TOO hot and then triggers an HE error. I have opened up the dryer and vacuumed all erroneous lint out in all areas and ens… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,145 satisfied customers
My Whirlpool Electric Dryer will not heat. It was purchased
It was purchased Feb. 14, 2015 and the model number is ***** … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
GE PROFILE electric dryer. Model# DPSE810EGTWT, Serial
GE PROFILE electric dryer. Model# ***** Serial HR800090A Will NOT start. Suspect thermal fuse. Start switch and door switch appear okay. Cannot locate thermal fuse to check it. Where is the thermal fu… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,145 satisfied customers
Indicator light of Frigidaire electric dryer beeps 3 times.
I have a Frigidaire electric dryer, model # FEQ1442ES1 . Sometimes during operation, the indicator lights on the right side will blink and the unit will beep 3 times. I cannot find anything in the ope… read more
Bernard S.
Bernard S.
Bachelor's Degree
656 satisfied customers
Amana tandem 7300 electric dryer won't start. Right now
Hi Amana tandem 7300 electric dryer won't start. Right now holding the start button makes 3 beeps but won't start. Mod YNED7300WW2… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a LG Tromm DLE5977w Electric Dryer. The unit will not
I have a LG Tromm DLE5977w Electric Dryer. The unit will not heat at all- the cooling light is on continuely and the dry light flashes on and off- I have comfirmed the power to teh unit is good and th… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My GE DDE7200SBLWW Electric Dryer heat is intermittent.
My GE DDE7200SBLWW Electric Dryer heat is intermittent.… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
i have a fisher paykel top load dryer that does not heat up ...
i have a fisher paykel top load dryer that does not heat up all power to unit is good no obstruction do you know where the sensor is located and or the heating coil… read more
Michael L Top Notch Computer Expert
Michael L Top Notch Computer Expert
Maintenance Specialist/Tech III
High School or GED
1,704 satisfied customers
Hi, I have a Fisher Paykel Smartload Electric Dryer. It runs but takes forever to dry. Las
Hi, I have a Fisher Paykel Smartload Electric Dryer. It runs but takes forever to dry. Last load ran over 3 hours and is still damp. Should I remove the front panel as shown in the video and reset the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x