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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?
All Sears Kenmore model numbers are 10 digits long and look like this 123.(###) ###-####/p>
nothing was said about 18 the model number is ***** digits lone total!!
I noticed your request for a phone call. Unfortunately, that's not something I'm able to do. I`m an expert that works from my own appliance repair business in a remote location and not in a Just Answer office. I'm happy to continue corresponding with you here directly on your question page.
And the phone call cost you more money !!