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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 80304
Experience:  9+ years being an appliance technician with factory training.
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My Samsung ice maker is making a constant knocking sound

Customer Question

Customer: My Samsung ice maker is making a constant knocking sound
JA: Thanks. Can you give me any more details about your issue?
Customer: it's acting as if the ice cube tray is trying to rotate to dispense ice, but it gets stuck partway thru the cycle and knocks constantly the ice ray fills with water, it freezes, then as it rotates it gets stuck and just knocks
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Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

This knocking means that there is either ice jamming the icemaker form rotating, or the gears are stripping out on the icemaker and the icemaker will need to be replaced. Use a hair dryer and thaw out the icemaker completely. If the noise comes back there is nothing you can do but replace the icemaker to resolve the issue.

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