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Have you checked the belt to see if it loose?
Does it spin okay and just not agitate properly when loaded heavely?
You will need to replace the drive block, 10 minute job, just yank off the agitator and replace the part.
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Tips are welcome if I have helped you a lot, however they are not mandatory
I am not in the office anymore tonight, can I work on this tomorrow morning and get back to you.. I remember something from GE about something similar but I don't have access to it tonight..
I will work on the problem in the morning, should have an answer by noon EST
I left a message with GE yesterday, have not heard back yet. will try again later today.
Still have not heard from them. I will try again today.
I finally heard back, you have a bad mode shifter, it will need to be replaced.
I noticed that the question is still open, if there is nothing else you need, please rate my service to you today, so I may be credited with helping you...
I wouldn't trust it if they gave that to me.
I am sorry it took me this long to get back to you, we have been without internet service since Saturday when the blizzard came through. Let me look where we are at and I will get back to you in a few.
Is the pulley spinning when it is under load?
First agitation is fine and the second one in rinse is making all this noise? Never heard of such a thing...
I can, but this really has me confused, how it can agitate properly in the beginning and not on the rinse.....
I will check it out
Have you ohmed out the new shifter to see if it is okay?
Also did you install a new agitator drive hub when you put in the new shifter?
That is the mode shifter, This is the agitator drive or bell
I watched the video, the shaft is agitating so the agitator has to move unless the drive block is slipping on the shaft.
Best on the market is the LG and Samsung washers with direct drive systems. I prefer front loading to top loading also. The noise is hard to distinguish for me as I am 80% deaf in both ears, I usually go by feel to tell if something is not right..