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If the fans are running and the compressor is running and the display tells you that it's 31 and 43 degrees, then the refrigerator knows it's not cold enough but it just can't get down to temperature. Unfortunately that means you either have a freon leak or an inefficient compressor. This is not something you can fix yourself. you'd need a technician to come out and check the freon pressure to determine if you need a new compressor or need a freon leak repaired.
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