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May I please have your model number so I am able to provide you with accurate, model specific information?
Thank you. Is the door locked?
Try the following after making sure the door is shut tightly.
1. Turn selector knob to Self Clean.
2. The corresponding LED will flash.
3. Turn temperature knob to Clean.
Allow about 90 seconds, then turn the knobs to OFF. Wait another 90 seconds and see if that light stops flashing. Let me know what happens, please.
Is the door locked or unlocked?
I suspect the control may have been damaged or the lock motor is not working. Do you have a meter to test any voltage with?
You will need to call for service, that appliance is very heavy, I agree. I use an "Air Sled" to move them, I totally understand.
There is an overheat reset but it would not flash the lock light.
I don't think this is a "push a button to reset" instance. I believe you are going to need a part....