Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The internal mechanism is all plastic and has likely cracked. You will need to remove the outer cabinet to access the latch assembly inside to inspect. However, once the cabinet has been removed, you will be exposed to potentially hazardous voltage, even with the unit unplugged! Are you comfortable proceeding knowing that?