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Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22264
Experience:  Highly accurate diagnostician with over 30 years experience!
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My name is ***** *****, the batteries in my safe are low and

Customer Question

Customer: Hi my name is ***** *****, the batteries in my safe are low and the safe will not open, how can I open it?
JA: Thanks. Can you give me any more details about your issue?
Customer: When I enter the code on my sentry safe the green light comes on but there is not enough battery to open the door
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes
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Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The batteries are typically replaceable without opening the safe. There is also likely a key override, depending on the model.

May I please have your model number so I am able to provide you with accurate, model specific information?