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I have a front load washer 10 months old and when you close

Customer Question
the front door all we...
i have a front load washer 10 months old and when you close the front door all we get is the buzzer going off and door wont lock. what can i do to fix this. thank u for your help marcus.
Submitted: 1 year ago.Category: Appliance
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Answered in 5 minutes by:
1/9/2016
Appliance Technician: Joel Swenson,
 replied 1 year ago
Joel Swenson
Category: Appliance
Satisfied Customers: 3,263
Experience: Owner at Scott's Appliance Repair
Verified

Hello, I'm Joel thank you for your interest in our service. If you have been waiting a while
I apologize as I try to help as many customers as possible in a timely manner. I am now
available to help you with your question. Give me just a minute and I will be right with you working on your answer now. Thanks.

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Appliance Technician: Joel Swenson,
 replied 1 year ago

unplug the washer for 10 minutes and plug it back in this will reset the board, if the door still does not lock then the door lock will need to be replaced because it has failed.

Washer Door Lock Assembly

Part #:###-##-####/a>

The video below will show you how to replace the door lock:

VIDEO-click here

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Appliance Technician: Joel Swenson,
 replied 1 year ago

I see this question is still open, If there is nothing else I can do for you concerning this

issue would you please rate my service by choosing a star at the top of the page so that I

can put this question on my completed list. I took the time to help you please take the time to help me. Thank You so much for your understanding and support! If you feel there is a reason you should not give me a rating please let me know, otherwise please go ahead and do that for me Thanks.

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Appliance Technician: Joel Swenson,
 replied 1 year ago

I see this question is still open, If there is nothing else I can do for you concerning this

issue would you please rate my service by choosing a star at the top of the page so that I

can put this question on my completed list. I took the time to help you please take the time to help me. Thank You so much for your understanding and support! If you feel there is a reason you should not give me a rating please let me know, otherwise please go ahead and do that for me Thanks.

Ask Your Own Appliance Question
Appliance Technician: Joel Swenson,
 replied 1 year ago

I see this question is still open, If there is nothing else I can do for you concerning this

issue would you please rate my service by choosing a star at the top of the page so that I

can put this question on my completed list. I took the time to help you please take the time to help me. Thank You so much for your understanding and support! If you feel there is a reason you should not give me a rating please let me know, otherwise please go ahead and do that for me Thanks.

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Joel Swenson
Joel Swenson
Category: Appliance
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