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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The display will automatically default back to actual temperature, so they are not set at 55 & 65, that is just the actual temperature in each section. Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?
May I please have your model number so I am able to provide you with accurate, model specific information?
Thank you! Is the fan running in the freezer?
Can you tell if the compressor in the back of the cabinet is running? if you are able to, can you pull the refrigerator out and remove the cover from the bottom in the back?
In the diagram at the link below, number 725 is the compressor. If you feel it, is it vibrating as if it is running? Is it hot, warm or cool?
Does it sound like the compressor is running?
I don't think the compressor is running. Either the electronic control board is not energizing it or there is a problem with the electrical components on the compressor. Do you have a meter to test with and can you remove the rectangular cover for access to the control board that is mounted just above the compressor area?
I suspect the main control board, number 801 in the diagram at the link below, will need to be replaced.
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Not if the air is coming out room temperature. The compressor will produce heat, so if the air from the fan is cool, I don't think the compressor is getting energized. The board has a very high failure rate.
You are very welcome, thank you! Have a peaceful evening....